johndorian
Member
Could you let me know where that is written so I can go back to my ISA with some ammo? I'm at a total loss as for what I can do about this, feel like I'm being given no choice in the matter.
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You have to be joking. They couldn't possibly be that ****ing stupid to do that. Why can't they just hold onto the car for a few days. Or can't they just switch yours out for someone who's coming the following week. I mean there's only 10 combinations possible.
part of your Motor Vehicle Purchase Agreement document
Attachments
johndorian
Member
Thank you! I just spoke with him again now and he is going to do some "research" into this. Sounds like he has no idea about the order agreement.
Haha. No worries....I am sure there is a steep learning curve with some of these new employees.
Well I guess its not going to happen today so that just means tomorrow I'll get the call/email!
I'm surprised by the lack of flexibility regardless of what is in the Agreement.
The email I got earlier today from ISA based in Fremont gave me a choice of 3 dates of choose from "I can schedule you in for delivery between Tuesday, June 5th – Thursday, June 7th. What time works best for you those days to take delivery at the Toronto-International Centre location?"
I initially chose a time the morning of June 7th, and then wrote back about an hour later and asked to be changed to the late afternoon of June 6th, and I had no problem changing it.
If you don't get an acceptable response, I'd ask to speak to their supervisor.
DSJ
Member
Has anyone’s VIN disappeared and been replaced with their RN number? I’m very surprised to see this - VIN just disappeared today despite the fact that my delivery profile is complete and I had previously been given a pickup destination (Oakville) from my delivery contact (Denzel). All I was waiting on was a pickup time and date...
Are you sure it disappeared? The account page right after logging in shows the RN for me (used to show VIN), but when I click to the next page it shows my VIN.
DSJ
Member
VIN is not there. I can click Manage on my Model 3, it shows my delivery profile being complete, but no VIN on that page either. Just an RN #.
DSJ
Member
Yup, VIN has definitely disappeared. I'm on the car details page and no VIN. Looks like lots of other reports are coming in with the same issue - somehow that doesn't feel better. Let's hope it's just a system glitch that will be resolved shortly.
Rct3
Member
johndorian
Member
Liquidmetal101
Member
White Aeros here as well. I was a pick up at in the international centre. Then I got a call from Cameron at the Oakville location this evening which I missed. Weird.
Go into 'Shop', add a wall connector and go to Checkout. The last 6 digits of your VIN will still be there. Thinking this is a website glitch. Well, hoping...
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