I was a delivery specialist for many years- Ask Me Anything

[Exiom]

Do you, when delivering a car to the owner, explain to them that the car is not an "Autonomous Car" and that it doesn't drive itself in that sense and Autopilot is actually a driving assistance?

(I think many owners and the general public actually has a misinformed idea that Autopilot means the car drives itself, because it seemingly to them does, and they also seem to think Autopilot in aircrafts mean the plane flies itself, which it also technically not true.)

Does Tesla have a policy where they require you to let the owners know at delivery that they need to remain attentive when using Autopilot?Because there are those who come here claiming they don't know, didn't read manual, and somehow didn't read the message in front of them when activating Autosteer. And then there are those who think Autopilot is at fault because it doesn't allow you to be less attentive.


Thanks!

 

[fasteddie7]

Is it a great place to work? Always wondered what it would be like to work for Tesla.

 

[malcolm]

Who do you currently work for?

 

[AMPd]

Who do you currently work for?

GM



...ooops wrong account.

 

[pinball_player]

I do not think that anyone gets a discount at Tesla. Elon Musk was famous for making his own mother wait in line for her Model 3 for example. Plus even Elon pays full price for his cars. Tesla does not discount anything because they do not want someone who has connections getting a better deal than someone else. We have all experienced our neighbor negotiating a better deal with a car dealer and feeling 'ripped off'.

 

[CapeOne]

I do not think that anyone gets a discount at Tesla. Elon Musk was famous for making his own mother wait in line for her Model 3 for example. Plus even Elon pays full price for his cars. Tesla does not discount anything because they do not want someone who has connections getting a better deal than someone else. We have all experienced our neighbor negotiating a better deal with a car dealer and feeling 'ripped off'.

Tesla absolutely has and does discount new cars. For example, below is a link to a new (which means it also still qualifies for EV incentives) 2018 build Model S P100D for nearly $18K off retail. Some have talked about discounts of a few thousand to $30K or more on new Teslas. If by "discount" you mean "negotiate" I'd say that is less common.

https://www.tesla.com/used/5YJSA1E42JF240547

 

[Super_Popular]

I don't trust someone with such an obvious grudge to provide ANY sort of objective information. Thanks anyway.

I have several friends that currently work at Tesla, I have heard the same thing from both current and former employee's.

 

[jelloslug]

Tesla absolutely has and does discount new cars. For example, below is a link to a new (which means it also still qualifies for EV incentives) 2018 build Model S P100D for nearly $18K off retail. Some have talked about discounts of a few thousand to $30K or more on new Teslas. If by "discount" you mean "negotiate" I'd say that is less common.

https://www.tesla.com/used/5YJSA1E42JF240547

That's a loaner.

 

[303JeffB]

That's a loaner.

I think what everyone means is that the price of any given vehicle is the same for everyone, if there's a showroom discount it's the same for any buyer.

 

[Bebop]

Ahhh the swag! We had them taken away from us (along with other things like coffee machines, snacks, etc.) in an effort to cut costs a while back. They removed it from showrooms as well. Basically, the swag is now an "escalation only" resolution. Plus we literally don't have anything in most locations to give in the first place. You might get a Tesla-branded pen though!

*Buys $75-140K car*
.
.
.
.
.
*Gets pen*

 

[pdxgibby]

*Buys $75-140K car*
.
.
.
.
.
*Gets pen*

...and a $75-140k car.

 

[sharpgator]

Do you think Tesla will ever get their collision repair mess fixed?

 

[azred]

Uh, sales people don't give out their own referral code because if you're in sales, you are ineligible for the referral program rewards.

Odd that someone who represents him/herself as a delivery specialist for many years wouldn't know that.

 

[CapeOne]

That's a loaner.

Loaner, demo, display car who knows but it’s still a new/untitled car that is discounted off retail and qualifies for new car EV incentives.

Below are a few examples of discounted new cars with just “delivery miles” (50):
Inventory Search | Tesla
Inventory Search | Tesla
Inventory Search | Tesla
Inventory Search | Tesla
Inventory Search | Tesla

 

[MP3Mike]

Odd that someone who represents him/herself as a delivery specialist for many years wouldn't know that.

Why would they? They aren't involved in the ordering process are they? Isn't that the OAs job?

 

[bonnie]

Odd that someone who represents him/herself as a delivery specialist for many years wouldn't know that.

I can see how he might not know - if you don't have a Tesla, probably never inquired.

But hopefully people here remember that the answers are one person's POV & not for all of Tesla. I think it's great that he's here sharing what he knows, we just need to keep it in context.

Why would they? They aren't involved in the ordering process are they? Isn't that the OAs job?

Which also applies to answers given regarding sales, service, etc.

 

[commasign]

Nope! I've been out for a while now thank god. Everybody there is either miserable or brainwashed by the CEO like the stepford wives

Just wanted to say thank you. I totally get how a lot of you that work (or worked) at Tesla may be feeling that. I can only imagine the immense pressure you guys are under. I do think it's mostly startup pains and things will eventually reach a pleasant steady state, and ultimately the ends (major step forward for sustainable energy and transportation) justify the means. I hope you all hold on to the TSLA stock you received as that will be a direct (but delayed) reward for your contributions in the years to come.

 

[Gwgan]

I totally get how a lot of you that work (or worked) at Tesla may be feeling that.

That was a joke that was meant to be funny & sarcastic. I genuinely think Teslas are the best cars on the road on pretty much all fronts. I had the most memorable and epic experiences there.

 

[TesSpartan]

What voice commands does the M3 allow, only phone calling? No music, climate control or such?

 

[Donsanborn]

I am here for your honest questions. I no longer work for the company and am happy to provide insights.

Please share your tips for planning a long trip, how do you far do you think you could stretch a MS 90D between charges? What is the best software to use in planning at trip? When using the onboard navigator what is the assumed highway speed?

Thanks for your help