This is the first user group I have ever participated in which did not have a representative from the manufacturer/supplier participating to clarify Ts&Cs and answer basic, general questions about supply/delivery issues (and others) affecting them - and their customers. Seems a small investment which would bond them with their customers, and avoid disinformation and ultimately - defections. Elon may need his customers more in the future than he has in the past with the headwinds facing him. I can name - and have worked for - once-great companies that fell by the wayside because of arrogance and taking customers for granted.
And I am a huge Elon fan!
And I am a huge Elon fan!