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NigelM
Recovering Member
Truck driver stopped (maybe for the night) on the edge of Atlanta. Now he's exactly 514 miles from me! Any of you guys in Atlanta getting your cars, just hurry up willya! :biggrin:
timdorr
Model S P90D w/AP3.0
gg_got_a_tesla
Model S: VIN 65513, Model 3: VIN 1913
timdorr
Model S P90D w/AP3.0
The highest delivered VIN is 595, so we're just shy of that. 722 is the highest issued VIN, although VINs in the 800's were spotted in the factory during tours last week.
Norbert
TSLA will win
Give me the coordinates. I'll send in a strike team!
Truck driver: "Who are these guys talking to me about the Tesla cars at each stop?"
William13
Active Member
I think i saw a scatter point graph showing VINs delivered by date. It seems that understanding the highest VIN delivered and the lowest VIN delivered each week would illustrate the 'control' or problems with customer deliveries. I sketched up a quick chart as shown below.
When everything is working perfectly, there should be no overlap from one week to the next with VINs, and the difference between the highest VIN and lowest VIN delivered should equal the number of deliveries that week. And, in a stable process, the weekly production should equal the weekly customer deliveries (with a delay due to vehicles in transit).
On the other hand, if the VINs keep getting higher and the lowest VINs getting delivered are not increasing very much then inventory is building and customer expectations are not being met (complaints increase, escalations occur, etc.).
Do we have data to produce such a chart?
When everything is working perfectly, there should be no overlap from one week to the next with VINs, and the difference between the highest VIN and lowest VIN delivered should equal the number of deliveries that week. And, in a stable process, the weekly production should equal the weekly customer deliveries (with a delay due to vehicles in transit).
On the other hand, if the VINs keep getting higher and the lowest VINs getting delivered are not increasing very much then inventory is building and customer expectations are not being met (complaints increase, escalations occur, etc.).
Do we have data to produce such a chart?
I went to the factory Oct 19 with my son to pick up his Model S. He asked me to post from the Tesla website.
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klr39 | October 20, 2012
My wife and I (with my father in tow) took delivery of Special Sig #194 (vin #261) this afternoon (10/19) at the factory. My config:
Performance
Signature Red
Pano roof
carbon fiber
21" silver
white interior
rear facing seats
paint armor
HPWC
(I think it's pretty much a fully loaded config)
There are a few things missing which we'll receive later:
- parcel shelf
- rear facing seats (though there were stacks of these on the factory floor getting attention from factory workers!)
- HPWC
- shelf under the touch screen
My delivery specialist John was fantastic, as were the two delivery-specialists-in-training that shadowed us. I must say that I'm very impressed with the customer experience as a whole. From the showrooms and ordering the car, to the delivery experience itself, no other car purchase I've made comes close. The employees have energy and pride in what they're doing, and it comes through.
The factory was humming everywhere - stamping, pressing, welding, electrical, assembly, testing, etc... There were cars in all phases of development, and it was fantastic to experience the full magnitude of what's going on there. It's clear this will be a high throughput manufacturing process once some of the supplier kinks get worked out. I highly recommend delivery at the factory if you're in the area.
My first impressions of the car are that it is... excellent, and everything I hoped it would be. Powerful and smooth, quiet and refined. I'm accustomed to driving luxury sports sedans, and on the balance I think the Tesla blows the others away. A few creature comforts are missing, though most of them will no doubt be addressed in forthcoming firmware updates. The superior platform and performance vastly outweigh these more minor issues and features, and we are thrilled with our purchase.
===========================================================================
klr39 | October 20, 2012
My wife and I (with my father in tow) took delivery of Special Sig #194 (vin #261) this afternoon (10/19) at the factory. My config:
Performance
Signature Red
Pano roof
carbon fiber
21" silver
white interior
rear facing seats
paint armor
HPWC
(I think it's pretty much a fully loaded config)
There are a few things missing which we'll receive later:
- parcel shelf
- rear facing seats (though there were stacks of these on the factory floor getting attention from factory workers!)
- HPWC
- shelf under the touch screen
My delivery specialist John was fantastic, as were the two delivery-specialists-in-training that shadowed us. I must say that I'm very impressed with the customer experience as a whole. From the showrooms and ordering the car, to the delivery experience itself, no other car purchase I've made comes close. The employees have energy and pride in what they're doing, and it comes through.
The factory was humming everywhere - stamping, pressing, welding, electrical, assembly, testing, etc... There were cars in all phases of development, and it was fantastic to experience the full magnitude of what's going on there. It's clear this will be a high throughput manufacturing process once some of the supplier kinks get worked out. I highly recommend delivery at the factory if you're in the area.
My first impressions of the car are that it is... excellent, and everything I hoped it would be. Powerful and smooth, quiet and refined. I'm accustomed to driving luxury sports sedans, and on the balance I think the Tesla blows the others away. A few creature comforts are missing, though most of them will no doubt be addressed in forthcoming firmware updates. The superior platform and performance vastly outweigh these more minor issues and features, and we are thrilled with our purchase.
mlascano
S Sig #722
Emphasis on the rear jump seats is mine. Hoping we start seeing deliveries with these installed rather than back ordered.
Having 3 kids (6, 4 and 4 yo) I really do need to have these ASAP, don't think we could fit 3 car seats on the second row.
And the next day he let me drive the car to the NorCal Tesla Club gathering in Los Gatos. 6 Roadsters were there and a brand new white Model S picked up that very day. And I surprised them arriving in this old Model S (1 day old!). It is red with silver wheels--absolutely gorgeous! I tried to post a photo but my iPhone photo is too large. Oh, well. You've seen one before.
BTW we ran into DrComputer at the factory while he and my son were both getting delivery of their cars! (And VFX wife was there too.) They were both instrumental in my deciding to buy a Roadster last year. Thank you again!
After the gathering I drove 50 miles up the Skyline (Highway 35) -- the crest of the Santa Cruz mountains towards The City (San Francisco) for you non-Californians. Windy road, zero traffic, very fast and thrilling--a great ride! I would say it was a 'gas' but somehow that sounds inappropriate for an electric car.
So all of you grousing about a delay in delivery--just wait until you get your car and go for a great drive like this. It will be extremely difficult to get the smile off your face and any difficulties in getting the car will be completely forgiven and forgotten!
An absolutely GREAT car!
BTW we ran into DrComputer at the factory while he and my son were both getting delivery of their cars! (And VFX wife was there too.) They were both instrumental in my deciding to buy a Roadster last year. Thank you again!
After the gathering I drove 50 miles up the Skyline (Highway 35) -- the crest of the Santa Cruz mountains towards The City (San Francisco) for you non-Californians. Windy road, zero traffic, very fast and thrilling--a great ride! I would say it was a 'gas' but somehow that sounds inappropriate for an electric car.
So all of you grousing about a delay in delivery--just wait until you get your car and go for a great drive like this. It will be extremely difficult to get the smile off your face and any difficulties in getting the car will be completely forgiven and forgotten!
An absolutely GREAT car!
timdorr
Model S P90D w/AP3.0
This may be misrepresenting the data a bit. We don't really know the exact number of cars in between the highest and lowest VINs. Also, there are a number of deliveries that will be delayed because of customer issues (vacations, shipment vs. factory pickup), which further complicates things. Then there's the issue of delays recently that only seemed to affect certain groupings of VINs. Those appear to be filling in now, so the lowest number is going to be skewed down while Tesla backfills that section of the VIN ranges.
I think a better thing to do is regression analysis on the max VINs being delivered. I've been meaning to work up how to do that with a weekly grouping, but Google Docs is a LOT different than Excel. Plus, I'm still working on a product launch at my startup, so things are a little...hectic!
W8MM
R1.5 #325 + Mdl S #01380
I called Ownership Experience earlier today to find out why Roadster Ranger service had dropped off the end of the Earth (waiting for a month+) and to complain about being shifted from the Chicago (5-hour drive) to New York City (14-hour drive) service center.
After a pleasant "Gosh, I'm so sorry" answer, I took the opportunity to ask about delivery windows for our Model S order. We're #R44 and have not been assigned a Delivery Specialist yet. That means we are more than 30 days away from delivery which had changed from "November" at the time of MVPA signing to "November/December".
HPWC estimated delivery was "December".
I asked if I could request that the accessory Winter wheels and tires could be fitted before delivery (since the delivery has shifted into snow season) and was told the wheels would have to be fitted at the service center (NYC!!!), or I could do it myself.
Maybe by the time they get around to delivering the Model S and finding time to fix a turn-signal control module in the Roadster, the Columbus, OH service center (110-mile-drive) will be ready (March, 2013?) and I can just drive there for wheel exchange and Roadster repair?
After a pleasant "Gosh, I'm so sorry" answer, I took the opportunity to ask about delivery windows for our Model S order. We're #R44 and have not been assigned a Delivery Specialist yet. That means we are more than 30 days away from delivery which had changed from "November" at the time of MVPA signing to "November/December".
HPWC estimated delivery was "December".
I asked if I could request that the accessory Winter wheels and tires could be fitted before delivery (since the delivery has shifted into snow season) and was told the wheels would have to be fitted at the service center (NYC!!!), or I could do it myself.
Maybe by the time they get around to delivering the Model S and finding time to fix a turn-signal control module in the Roadster, the Columbus, OH service center (110-mile-drive) will be ready (March, 2013?) and I can just drive there for wheel exchange and Roadster repair?
Babylonfive
Power12
Rumbles
Sig #540
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