neroden
Model S Owner and Frustrated Tesla Fan
Bingo.Do you have no car currently?
I have to vent.
I just spent THREE HOURS on the phone. First I talked to a lovely fellow, Nick, at Philadelphia Service, who answered all my service-related questions (which nobody at Tesla HQ had any idea about), and several of my delivery-related questions. He gave me the phone number of Dan, at Queens Service, who handles registrations for NY. Then I called my insurance agent: long story short, they can't issue an insurance card without a definite delivery date (insurance can't start before the title is transferred!), *and* the registration date has to be the same as the insurance date (!). Since I want to drive the car when it's delivered, this means the registration and the insurance has to be dated on the same date as delivery and title transfer. So then I called Dan, told him what the problem was -- he asked if I'd signed the final MVPA and I pointed out that Lauren (inside delivery specialist) had been unwilling to prepare it without an insurance card! So then I basically dumped the problem on him, giving him Lauren ("inside delivery specialist")'s number and my insurance agent's number. Hopefully they can work it out among themselves.
Tesla's interdepartmental communication is terrible. I do hope that now that I've talke d to Dan things will be sorted out; Lauren knew nothing about how title and registration worked in NY.
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I notice people listing seats and shelf on DUE BILLS. What about the reading lights, lighted sun visor, defrost vent?
Have these all been coming on new cars or are they still due? And if so why are they not on the due bill?
I am told that sun visors are coming on all new cars. (I do not know exactly what sun visor.) I am told that the revised defrost vent has not been rolled out to the service centers yet (but I am on the list to be called as soon as Philadelphia gets it). I know nothing about reading lights, perhaps someone else can answer.