Easy, Killer. lol. I simply said that the article said, Tesla did not respond or come to analyze the cars. For all I know the author, the homeowners (well, former homeowners) could be making the entire thing up.
That said, I think we can agree that in order to do a full investigation on something like a spontaneous car fire, only doing a log analysis remotely probably isnt considered a full, thorough investigation. If so, not sure why the NTSB bothers with rebuilding planes in hangars after major crashes...