Well my delivery date is now August 24-28. My VIN is basically meaningless lol. Who cares if I'm just getting shafted as if I don't have one? At this point I'm keeping the reservation due to the 10k discount. Emailed my SA, who has given up, and he just directed my to
[email protected]. They haven't responded to me yet, it's been 8 days...
This whole experience has been awful, I'm not sure I can recommend tesla to anyone at this point. I love the cars, but I've been thinking about the issues I've had with them more now due to this experience:
- Model X performance shudders everytime during hard acceleration
- Obvious MCU issues, upgraded to MCU 2 to prevent before recall and they don't recognize this as something to reimburse for
These are due to major problems with the engineering behind these cars, one due to the front pillar support and the other due to crappy memory in the onboard computer. The lovely experience I've had during my "delivery":
- Never got welcome email or any communication from SA until mid June
- Said SA never identified himself as such, I had to bother chat to tell him to reply to an email I sent him
- Was pressured into switching to wood from carbon fiber to get car in June
- Vin assigned mid June, financing ready to go
- VIN removed no explanation
- another Vin assigned late June with a CONFIRMED SCHEDULED DELIVERY DATE
- Another Vin taken away with no explanation/no contact whatsoever
- Finally another Vin about 2 weeks later, it was built early June and is one of those special lot cars that has just been sitting there
- decide to put down payment to maybe expedite things (I'm an idiot)
- Wait several weeks enduring the "Electric Slide" of the delivery date
- Contact SA who assures me Mid July maybe end of July definitely
- See delivery date stop moving only to go MENTAL moving by a week each time
- Get dropped by SA who despite his faults seems to be as confused as I am
This is some ridiculous garbage. I'm pretty much officially done recommending tesla to people. I doubt it'll hurt their sales anyway honestly as a shareholder I'm a very happy man, but as a customer I want to stand outside the delivery center with a cardboard sign screaming expletives until my throat gets soar.
Okay I'm done, I'll be back again when the delivery date moves next week. I'm gonna try to enjoy my week off and play some halo.