This is kind of long, but I am trying to add every detail - any sort of help would really be greatly appreciated.
I was coming back home with my family from a semi-long road trip on my 2013 Tesla Model S 85 that I've owned for about 6 months without any sort of mechanical or range issues. We had supercharged before we made our way back and, as far as range goes, we assumed we had more than enough range to get back home without an issue (We had about 65 miles left on the battery and the trip back home was 35 or 40 miles). We were going just fine and the display stated that we had enough range to get back home, until the car suddenly started to slow down. Eventually, the car advice us to "Pull over safely" since it was coming to a complete stop when we had about 30 miles on the battery left and our home was about 11 miles away. It was fairly cold, about 40 degrees Fahrenheit, and the infamous "Snowflake" display was nowhere in sight. We eventually decided to call a towing service to get our car back home, which took us a few hours.
Once we arrived home, I plugged my car in to my standard 110v charger that comes with every Tesla and left it charging overnight. When I woke up and checked up on how the charging was going, I noticed that the "Snowflake" display was there, along with the message "Maximum Battery Charge Level Reduced." My battery was not charging anywhere above 25 miles of range and it simply stated "Charging Complete" every time that I plugged my car in using my 110v charger. The nearest supercharger to my location is 11 miles, but I don't want to take chances and end up stuck on the side of the road again, especially if the car is not charging. As the day passed, I noticed that the snowflake display had disappeared since it was starting to warm up outside. But even so, my car still showed no signs of any charging going through.
The first thing I did was panic since I have heard some stories about battery replacements being overly expensive, especially because my Model S is not under any warranty. I have made a Tesla appointment through the "Service" tab and will have my car insurance company tow the car to the service center for me since the range won't do it. I was trying to see if there's any other certified Tesla service mechanics near me that could do the job faster/cheaper, but I had no luck finding one her in North Carolina.
My question to you guys is: Should I panic? Is there any way to fix this without having my car serviced? Am I going to have to pay a ridiculous amount of money to get my battery replaced since I am not under any sort of warranty? Any additional information I should know/expect?
Additional Details: My Tesla typically has a max range of 220 miles (205 on winter) // I only supercharge when I am traveling long distances // This is the first Tesla that I've ever owned
I was coming back home with my family from a semi-long road trip on my 2013 Tesla Model S 85 that I've owned for about 6 months without any sort of mechanical or range issues. We had supercharged before we made our way back and, as far as range goes, we assumed we had more than enough range to get back home without an issue (We had about 65 miles left on the battery and the trip back home was 35 or 40 miles). We were going just fine and the display stated that we had enough range to get back home, until the car suddenly started to slow down. Eventually, the car advice us to "Pull over safely" since it was coming to a complete stop when we had about 30 miles on the battery left and our home was about 11 miles away. It was fairly cold, about 40 degrees Fahrenheit, and the infamous "Snowflake" display was nowhere in sight. We eventually decided to call a towing service to get our car back home, which took us a few hours.
Once we arrived home, I plugged my car in to my standard 110v charger that comes with every Tesla and left it charging overnight. When I woke up and checked up on how the charging was going, I noticed that the "Snowflake" display was there, along with the message "Maximum Battery Charge Level Reduced." My battery was not charging anywhere above 25 miles of range and it simply stated "Charging Complete" every time that I plugged my car in using my 110v charger. The nearest supercharger to my location is 11 miles, but I don't want to take chances and end up stuck on the side of the road again, especially if the car is not charging. As the day passed, I noticed that the snowflake display had disappeared since it was starting to warm up outside. But even so, my car still showed no signs of any charging going through.
The first thing I did was panic since I have heard some stories about battery replacements being overly expensive, especially because my Model S is not under any warranty. I have made a Tesla appointment through the "Service" tab and will have my car insurance company tow the car to the service center for me since the range won't do it. I was trying to see if there's any other certified Tesla service mechanics near me that could do the job faster/cheaper, but I had no luck finding one her in North Carolina.
My question to you guys is: Should I panic? Is there any way to fix this without having my car serviced? Am I going to have to pay a ridiculous amount of money to get my battery replaced since I am not under any sort of warranty? Any additional information I should know/expect?
Additional Details: My Tesla typically has a max range of 220 miles (205 on winter) // I only supercharge when I am traveling long distances // This is the first Tesla that I've ever owned