I'm not sure about other places, but in Ontario, we have to choose which insurance company we want to be fleeced by before taking delivery of a motor vehicle. So I just called in mid Oct (ordered Oct 1), and they told me my VIN would be available in about 2 weeks. I then called again after not hearing anything by Nov 6, and got someone who isn't my specific SA to email me my VIN, and have a tentative delivery scheduled. Not saying it will provide as much results as I had, but if things don't seem right, don't feel bad calling in more than once to follow up. There's literally no downside.