RichardMa0830
Drive On
Hahahanow that might bea bit much 
My SA finally texted me back after a whole week. Stopped trusting her a while ago.
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SR/SR+ (Model 3 RWD) Waiting Room
- Thread starter HelixSpiral
- Start date
Hahahanow that might bea bit much My SA finally texted me back after a whole week. Stopped trusting her a while ago.
RichardMa0830
Drive On
I ordered M3SR+ on 8/27. Currently have EDD of 9/5 - 9/11. I called DC in NorCal today and they told me my car hasn't passed final inspection and they couldn't give me a time frame on when that will be completed.
Tesla really has the worst customer service.
Relatable.Paramus update! Got a text and email this morning to schedule my NCA delivery for Princeton. Had Wed/Thu/Fri options available and I picked Thursday. Was able to pull my wife off as a co-owner last night by phone - had to reapply for financing and pull my credit again but no big deal and way better than forcing her to drive me to Princeton and back (90+ mins each way). Good luck to all of the other Paramus folk out there! Hopefully our cars weren’t in 2ft of water!!
haloHalo45
Member
Is that why you filed the BBB complaint? Sorry if I missed this earlier.They are fixing it at this moment, delivery Monday 9/13.
just scooped up an existing inventory SR+ LFP coming in at the end of the month
asquared17
driving M3SR+ white/black no upgrades 😎
nice!!
i think springfield and princeton will be slammed for a while, fielding paramus deliveries but hopefully that just means we will all get our cars faster!!!
asquared17
driving M3SR+ white/black no upgrades 😎
hooray!! specs? did you get a VIN?
red/black LFP and yes vin was there as soon as order went through
RichardMa0830
Drive On
Different reason lol, they delayed but my MVPA's purchase date did not change accordingly. The DC didn't bother taking care of the issue so I filed with BBB
RichardMa0830
Drive On
Ya know, I came to terms long time ago with the fact that I never excel in the luck department.
But also, it is comforting to know that Tesla actually inspect these cars. Knowing the horror stories of how bad the build qualities are on some of these vehicles, I can only imagine how deformed a car must be if even Tesla is like "that's a no go"
I personally wouldn’t say the service is terrible, but it certainly leaves a lot to be desired for a luxury brand. Tesla needs some proper competitionI ordered M3SR+ on 8/27. Currently have EDD of 9/5 - 9/11. I called DC in NorCal today and they told me my car hasn't passed final inspection and they couldn't give me a time frame on when that will be completed.
Tesla really has the worst customer service.
JoshsolisM3
Member
My mom just called me showing me a truck of M3’s headed to Burbank… HOPE ITS MINE
RichardMa0830
Drive On
I am ascertained that a [fill in a random vehicle brand] sales person would not leave their customer hanging for a whole week before returning a call/text. Yet some SAs at Tesla do so consistently, while other SAs are attentive. Meanwhile, DCs release vehicles completely based on discretionary basis. I have seen cars being released with the front passenger seat completely jammed and wobbly while my car is being held for some cosmetic scratches
.The inconsistency and abuse of discretion as a result of lacking criterion is enough to account for the poor customer service claim. I join the part saying that Tesla needs proper competition though.
I think the fact that the SAs don’t make a commission plays a huge factor in this especially when comparing with other non Tesla dealershipsI am ascertained that a [fill in a random vehicle brand] sales person would not leave their customer hanging for a whole week before returning a call/text. Yet some SAs at Tesla do so consistently, while other SAs are attentive. Meanwhile, DCs release vehicles completely based on discretionary basis. I have seen cars being released with the front passenger seat completely jammed and wobbly while my car is being held for some cosmetic scratches
The inconsistency and abuse of discretion as a result of lacking criterion is enough to account for the poor customer service claim. I join the part saying that Tesla needs proper competition though.
No, it's definitely terrible. Not many companies would get away with this. Tesla is only getting away with it because of lack of competition and having a great product.
It's not even the wait that bothers me. It's the uncertainty and lack of communication.
Heading out in 5 minutes to MDR for my pickup!!
RichardMa0830
Drive On
JoshsolisM3
Member
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