DanBoy
EV777
I'm getting really annoyed that people with no reservation and the same model are getting delivery appointments while I have nothing so far. I paid my reservation the day it was announced, and ordered the week it was available for order, so why the hell did I give Tesla my money for 3 years? Makes it even worse that I've been told repeatedly by Tesla, from multiple people in the company; that I will get my car in August. That my early reservation will mean I will get it before people with no reservation. Well that's all bullshit. They've been lying right to my face for 3 years now.
Tesla may have a great product, but they have some of the worst customer service on the planet. Makes it really hard to recommend it to other people.
I am in the same boat, no contact at all, no vin and yet I keep seeing others with the same configuration and no reservation getting appointments and cars. It is bloody frustrating, even more so due to the lack of communication, even a general update on their website as to what is going on would be helpful. I did contact them to say I was willing to pickup from wherever would lead to the earliest delivery to avoid it clashing with a long time out of the country. I was told that the delivery specialist would liasise with me over this and I should get a call soon (beginning of August) due to my early reservation...... nothing. I emailed them last week ask what will happen to my order since I now won’t be able to take possession until early November....... nothing back. Some on here have suggested that by making these queries TESLA may have moved me to the back of the que out of petulance... I hope that is not the case. The only possible advantage I could gain from allowing TESLA to bank my money 3 years ago was the fact it may lead to some priority in delivery.... sadly not. Multiple people at my work own EV’s and are looking in the $150k range at Jaguar, Audi etc, my ongoing journey is not helping to sway them to TESLA.