MarcG
Active Member
Something really shady going on.. sadly.
When I got the call with the possible replacement car option, I specifically asked the gentleman two questions: 1) Is the VIN 2019? 2) Can you confirm this is NOT a demo car?
He said it was a 2019 VIN and NOT a demo car. After my OK he proceeded to match to said VIN.
I later receive the contract with a 2018 VIN and marked as "Service/Demo". The IDA now is saying also that I am no longer able to cancel my order because I had a VIN assigned.
Extremely shady practice. After they noticed that I was inclined to cancel, they misled me into accept a VIN when I clearly asked the question above. Just lost a lot of faith in the company. If you are in the same spot where I was.. on the fence about waiting with no ETA for VIN, please be careful when you get a call about a possible match. Make sure you get in writing all details before accepting it.
You can also refuse the 2018 VIN and request a 2019 VIN, as others here have done. That would be a totally reasonable request they should honor.