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Factory Delivery

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Let's get this thread back on track.

From the "It's Time to Build your Model S" thread, a bit of info on the factory option:


Just received this additional info from my Customer Advocate regarding sales tax and Factory Delivery:

'One caveat to keep in mind about customers driving with their California 90 day temporary registration tag is that California requires customers to travel directly back to their permanent state of registration. I'm seeing if I can get the specifics on the 90 day tag. It is good to keep in mind if you were thinking about taking a detour after picking up the vehicle.'

So my reading of this is that you can get your car, but you should not just hang out in the bay area after getting it. You should start making your way back to your home state after delivery. I don't see how California would necessarily be able to enforce it if you were to say drive into San Fran, spend the night and then start your road trip at a leisurely pace back to your home state via a nice scenic route with stops along the way...
 
OK, I just got some information from a representative in the NY Store (a couple of days ago). It may or may not be accurate.

She told me that Tesla will be charging a single flat fee for delivery/destination -- the same fee whether you do factory pickup, store pickup, or have it delivered to your home (or any other location of your choice). She did not know how large the fee would be. Factory delivery would have the "Factory Experience" tour included, however.

I told her I didn't particularly like add-on fees of unknown size and they should be included in the base price if they weren't avoidable. But anyway, if it's an absolutely flat fee, I suspect most people who aren't itching for a factory tour or near the factory will take home delivery; I certainly will. Probably nobody will take store delivery.
 
I told her I didn't particularly like add-on fees of unknown size and they should be included in the base price if they weren't avoidable.
FWIW, it's normal on all cars (both the charge and the lack of inclusion in the base advertised price). I wouldn't be surprised if having the charge be uniform for all customers is related to a federal regulation.
 
I told her I didn't particularly like add-on fees of unknown size and they should be included in the base price if they weren't avoidable.

I agree, though I guess I'm just used to it. You buy a car, then there's tax, title, registration etc. Most car stickers I've ever seen had a delivery fee on top of the MSRP, but usually when you negotiate the purchase price it's the final price you pay -- they don't say "plus destination!".

I used to live in NYC, I can only imagine how a "home delivery" would work (depending on what part you're in).
 
I agree, though I guess I'm just used to it. You buy a car, then there's tax, title, registration etc.
Those, however, are not of unknown size. :biggrin: Yeah, I already added up tax, title, and registration, though I guess I'm missing the fee for having Tesla do the registration *for* me. I've been assuming that will be a small fee of less than $100 -- but given their pricing habits, maybe I should expect a $1000 fee for that. :confused:

Most car stickers I've ever seen had a delivery fee on top of the MSRP, but usually when you negotiate the purchase price it's the final price you pay -- they don't say "plus destination!"

Indeed, with traditional car buying you kind of ignore the list prices and just negotiate a "drive it off the lot now" price, which is total and final; I've never messed around with factory ordering before, so I actually find Tesla's behavior less transparent than what I'm used to.
 
....I guess I'm missing the fee for having Tesla do the registration *for* me. I've been assuming that will be a small fee of less than $100 -- but given their pricing habits, maybe I should expect a $1000 fee for that. :confused:

On my Roadster Tesla charged $50.00 for doing the registration. Tesla also charged $150.00 "Document Preparation Fee" which included "inspecting, cleaning, adjusting vehicle and preparing documents related to the sale."

Overall, this was slightly less than Toyota charged last time I bought a car from them.
 
She told me that Tesla will be charging a single flat fee for delivery/destination -- the same fee whether you do factory pickup, store pickup, or have it delivered to your home (or any other location of your choice). She did not know how large the fee would be. Factory delivery would have the "Factory Experience" tour included, however.

Someone got concrete numbers from another store rep elsewhere: $990 destination and $180 "final prep" or some such thing.
 
Tesla will be charging a single flat fee for delivery/destination -- the same fee whether you do factory pickup, store pickup, or have it delivered to your home (or any other location of your choice). She did not know how large the fee would be. Factory delivery would have the "Factory Experience" tour included, however.
... Probably nobody will take store delivery.
For those that want store delivery I am surprised Tesla does not use a transporter from the factory to each of the stores. A transportorter can haul ~ 8 vehicles. Would the cost be significantly > $7200 (assuming $900 x 8) ? If 8 customers from the NY area have production numbers in the same range, it might make more economic sense to have the vehicles delivered to the store at a reduced delivery cost/customer. Must be other factors I am not aware of. :confused:
 
Living in the Bay Area, I have every intention of picking my Model S up at the factory, but I also heard that there is the home visit aspect as well to make sure you are setup to charge the car properly (not connecting to charge on a power line that doesn't support enough amps for example). Maybe that has changed but that is the last I had heard about it several months ago.
 
For those that want store delivery I am surprised Tesla does not use a transporter from the factory to each of the stores. A transportorter can haul ~ 8 vehicles. Would the cost be significantly > $7200 (assuming $900 x 8) ? If 8 customers from the NY area have production numbers in the same range, it might make more economic sense to have the vehicles delivered to the store at a reduced delivery cost/customer. Must be other factors I am not aware of. :confused:
It's just to spread the cost amongst everyone. For those of us close to stores, Tesla will "make" money on all of our deliveries but those who live hundreds of miles away from a store Tesla will "lose" money so the thought is it will all balance out in the end. They don't want to penalize customers who aren't near a store - they are already taking on a huge burden in ranger fees for service.

The difference here for most of us is that w/ a traditional dealer we are used to haggling away most of these fees and so they are absorbed into the dealer's margin on the sale. When I bought my Corvette the window sticker listed destination, dealer prep, and $250 advertising fee. I was able to negotiate these away but they simply lowered the price of the car so the out-the-door price was without those fees but the line items still showed up on my invoice.
 
It's just to spread the cost amongst everyone. For those of us close to stores, Tesla will "make" money on all of our deliveries but those who live hundreds of miles away from a store Tesla will "lose" money so the thought is it will all balance out in the end. They don't want to penalize customers who aren't near a store - they are already taking on a huge burden in ranger fees for service.

The difference here for most of us is that w/ a traditional dealer we are used to haggling away most of these fees and so they are absorbed into the dealer's margin on the sale. When I bought my Corvette the window sticker listed destination, dealer prep, and $250 advertising fee. I was able to negotiate these away but they simply lowered the price of the car so the out-the-door price was without those fees but the line items still showed up on my invoice.

Thanks for the information. Trucks have a difficult time backing into my driveway but it is not impossible. Something to look forward to.
 
It's just to spread the cost amongst everyone. For those of us close to stores, Tesla will "make" money on all of our deliveries but those who live hundreds of miles away from a store Tesla will "lose" money so the thought is it will all balance out in the end. They don't want to penalize customers who aren't near a store - they are already taking on a huge burden in ranger fees for service.

The difference here for most of us is that w/ a traditional dealer we are used to haggling away most of these fees and so they are absorbed into the dealer's margin on the sale. When I bought my Corvette the window sticker listed destination, dealer prep, and $250 advertising fee. I was able to negotiate these away but they simply lowered the price of the car so the out-the-door price was without those fees but the line items still showed up on my invoice.

Given that it costs about $1000 to transport a car cross country, it's unlikely they're actually losing money even for the remote deliveries, as they're going to cluster cars together and will get rates better than you and I could get. But either way, I think they wanted to keep things consistent and not open up a can of worms by making exceptions with the delivery fees.

Also, being close to a store is somewhat irrelevant. They still need to transport the car from Fremont, CA to those remote stores, which ain't free.
 
Given that it costs about $1000 to transport a car cross country, it's unlikely they're actually losing money even for the remote deliveries, as they're going to cluster cars together and will get rates better than you and I could get. But either way, I think they wanted to keep things consistent and not open up a can of worms by making exceptions with the delivery fees.

Also, being close to a store is somewhat irrelevant. They still need to transport the car from Fremont, CA to those remote stores, which ain't free.
But they're also going to be sending a "delivery specialist" with the cars to give the new owner an orientation so their costs are higher than just the truck. Also, for shipment to stores the assumption would be that they would batch up the cars going to a store which would lower the costs.

But I agree in that keeping it a flat rate makes it easier for everyone.
 
Depending on when we get our car (Sig #510), we are definitely doing the factory experience thing! We're going to drive up the Pacific Coast Hwy 1 and 101 from Freemont to Tacoma and spend nights charging up and sleeping at KOA campgrounds. All the campgrounds have 30 and 50 amp outlets with the fee at $60 or so a night. Park the car, plug it in, pitch the tent and relax! This is going to be the most fun we've had in a long time!!
 
Depending on when we get our car (Sig #510), we are definitely doing the factory experience thing! We're going to drive up the Pacific Coast Hwy 1 and 101 from Freemont to Tacoma and spend nights charging up and sleeping at KOA campgrounds. All the campgrounds have 30 and 50 amp outlets with the fee at $60 or so a night. Park the car, plug it in, pitch the tent and relax! This is going to be the most fun we've had in a long time!!

Right on Mycroft, I envy the experience but will be a few months behind ya! ;)
 
I think there really ought to be a discount on delivery for the factory experience. It's got to be cheaper for them, and I would be incurring additional expenses by traveling to Fremont, and then driving the car back to San Diego.

Or the other angle is: consider yourself lucky to live close enough that it's less than a day's drive to Fremont. Many of us who live many hours by air from Fremont would love to get factory delivery but it's not worth the travel cost + ensuing cross-country drive.