Seattle Tom
Member
They absolutely know how to do it.Same here, got perfect score of 100 and I didn't get 10.3. After seeing lot's of people getting it (newer cars) I decided to bail out, it's back to Luda for me and feels good to drive like my old normal. I did open a ticket with SC to upgrade my cameras but they have zero clue how to do it even after I sent them Elon's tweet. I feel like Tesla let me down but I would lie if this would be the first I felt it.
The cameras we need are the ones in use for the entire fleet since about Q3 2017. So if any 3, Y, S, or X popped into the shop next week because they damaged their camera by accident, they’d order one and install it.
They are, as usual, unprepared to do it (Remember the MCU upgrade? The FSD computer upgrade?) and Elon is tweeting before they have procedures to order those parts without it affecting their Service Center’s profitability metrics. If they do it for us now, they (the Service Center) have to eat that charge and their performance reward suffers.
I chatted with them on Friday about this and after being assured my X was ready, I gave up. But I opened a new service appointment now and I’m going in for the camera upgrade. I don’t honestly care what they have to do - that’s Tesla’s problem, not mine.