:cursing: After finalizing my 60 kWh Model S I started to regret my decision to not pay the extra $2000 for Super Charger access. I finalized #7734 in early November and my order was immediately "sent to the factory". Tesla has not started building my car and I do not have a delivery window at this point. After talking to my wife she convinced me that I should bite the bullet and ask Tesla if we could add the Super Charger access to our configuration. I called the 888-51TESLA number today and was shocked then I was told that it was "absolutely impossible" to make any changes to the car after you finalize. He said that even if I had called the very next day after I finalized my car in November it would have been too late. He kept saying "once it's sent to the factory there is absolutely nothing that can be done". I am extremely frustrated by this and I really would like to add SC access to my configuration. This is when the rep (named "Jason") got pretty rude. I asked him if I could plead my case to a supervision or somebody in customer service. His response was "Listen Pal, that's not how it works around here! I will ask my managers and when they say NO then I call you back and say I TOLD YOU SO". I told him that I was under the impression that others on the TMC forums had changed their configs (color, batter size, etc) after they finalized (often causing a delay in the delivery date but I understand that was a possibility). Jason told me that changes are never allowed after the order is sent to the factory and that I couldn't believe anything I read on this forum. After hanging up with Jason I called the assistant manager of the Bellevue store and explained the situation. She said she didn't think there would be a problem adding the SC option to my car and couldn't understand why Jason insisted that was impossible. She said "let me make a couple calls and I'll get back to you". 15 mins later I get another call from Jason to confirm that any change to my yet-to-be-built car was not possible. He claimed to have talked to his managers but I'm skeptical. Has anyone else been in this situation? Anybody been able to change their config after the order is "sent to the factory"?