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I just ordered the OEM lift gate pull cup and button, to keep it stock looking.
Anyone having issues with the liftgate opening and immediately starting to drop and engage the close mechanism (as if you were pushing down), Happens to me about 50% of the time now, I expect it and just push back up and then it goes up and locks in place with no problems, strange issue. They sent me new struts and a new controller, i installed but I still have the same issue. As mine has the factory carbon fiber spoiler the thought is that this extra weight could be causing the issue. They have gone a little silent on this issue...
How did you get your hands on the OEM parts? I'd like to use it rather then the one that came with the liftgate.
im experiencing the same issue and it is by random. They've sent me the replacement module but it still does it. Havent reached out to them since but they also suggested my spoiler was adding additional weight.
First I emailed but no reply after a day or so, so I just called the service center and stated I have a couple of OEM parts that I needed to order and that I had the OEM numbers (the cup and switch are 2 different SKUs). They're coming from a different SC, so hopefully will arrive at my service center for pick-up within a week. I hear it's hit or miss when ordering parts with Tesla.
It'll get worse... mine did. I advised them that they needed to reprogram the module as when it goes back up it holds just fine....
To anyone interested if you'll have a spoiler I would hold up until they fix the problem... (which I'm not holding my breath)...
I received a note back from the manufacturer last night that two others had reported the same problem I have, They believe it is related to the additional weight of the factory spoiler and initially made a controller change, It solved one of the folks that had the issue, but not the other so they are making an additional change at which point they said they will ship a new module.. Not resolved yet but at least there is communication from them.
Any news on this? Was going to pull the trigger and then saw this. Don't want to risk it unless they have a solution to fix it.I received a note back from the manufacturer last night that two others had reported the same problem I have, They believe it is related to the additional weight of the factory spoiler and initially made a controller change, It solved one of the folks that had the issue, but not the other so they are making an additional change at which point they said they will ship a new module.. Not resolved yet but at least there is communication from them.
Any news on this? Was going to pull the trigger and then saw this. Don't want to risk it unless they have a solution to fix it.
i'll do that. the more the better i guess.No solution yet for me...I'd encourage you to contact them and ask them the status ... I'm pretty sure stalled sales would motivate them a little more.
that sounds like issue with strut. wonder if we use tesla original strut will that work?I haven't been able to capture the scenario on video for che1 as of yet because 1) i dont use the trunk nearly enough and 2) the couple of times ive tried, the trunk worked fine...
The symptom of the tailgate sag, and coming down on its own seems to be by random at the moment. (for me at least)
that sounds like issue with strut. wonder if we use tesla original strut will that work?
emailed them last night and here is their reply.This solution uses two motorized struts compared to Tesla's one. When you block the liftgate coming down it goes back up and stays just fine, it's the initial raising/opening that doesn't hold. If I hold the button to reset each time the next time it opens it's fine, then the next time it goes back to dropping/closing on its own. They just need to reprogram the module... We shall see. I may just end up retrofiting the Tesla one without the pinch sensors If they don't get the module fixed. Like I said it only seems to effect liftgate with the extra spoiler weight.