-
Want to remove ads? Register an account and login to see fewer ads, and become a Supporting Member to remove almost all ads.
Wiki Sudden Loss Of Range With 2019.16.x Software
- Thread starter Dutchmeeuw
- Start date
jkennebeck
Member
see chaserrs post about 7 or 8 up from this one. there's a link to the NHTSA site there.
jkennebeck
Member
ha. the screen can't really instantly turn your moving vehicle into a "burning, hurtling ball of death" though.
The news isn't surprising. @DJRas filed a request for an investigation and the NHTSA has received the request, but hasn't yet decided to accept/deny it.
Anyone can request an investigation into anything. That in and of itself means nothing.
Thanks for the info. I wouldn't say it's a random chance that your range hasn't been affected, considering there are 85kWh owners who report not being capped. My guess would be the battery "profile" of your replacement pack doesn't match the criteria (only known to Tesla) for capping to be imposed. And, I can't say just because you got a new/refurbished battery the update software was written to skip your pack from capping. The capping update was issued in mid-May and your replacement was in March/April of this year as you have mentioned.
The good news, and that's something you should breath a sigh of relief for, is that they have not capped your replacement pack.
Submitted complaint. Stated:
On or about June 24, 2019, my parked car's software was forcibly updated without my prior knowledge, without any prior notification and without my authorization. This forced software update reduced the nominal capacity of my battery from 74 kWh to 68 kWh. On June 23, 2019, my 100% state of charge (SOC) would charge each cell in my battery pack to 4.2 volts, resulting in a rated range of 257 miles. Upon entering my parked car on June 24, I discovered that Tesla "capped" the battery such that each cell would only charge to approximately 4.09 volts, resulting in a rated range of 226 miles at a 100% SOC, or a rated range loss of 30-31 miles.
Four Tesla cars that were parked recently caught fire. After the fourth fire, Tesla issued an over the air (OTA) software update preventing the full charging (e.g., to 4.2 volts for each cell) of the battery pack, limited the amount of current that can be "pulled" from the battery pack at any one time, resulting in a loss of acceleration. Tesla stated the update was "out of an abundance of caution" after the occurrence of several non-crash fires. Tesla unilaterally took this action of issuing a "fire-safety update" without informing the car owners of the reason for the update, why said update should be installed and the effect on the car once the update was installed. In my case, the update was forced on my parked car via an OTA update on June 23 (or 24) without prior notification to me nor requesting my approval nor informing me of the consequences of installing the update (reduced range, power, etc.), Tesla said that they were releasing a fire-safety update, but officially no safety update was released. See, for example:
Tesla pushes battery software update after recent fires
https://jalopnik.com/tesla-is-updating-battery-software-after-a-model-s-catc-1834794877
On or about June 24, 2019, my parked car's software was forcibly updated without my prior knowledge, without any prior notification and without my authorization. This forced software update reduced the nominal capacity of my battery from 74 kWh to 68 kWh. On June 23, 2019, my 100% state of charge (SOC) would charge each cell in my battery pack to 4.2 volts, resulting in a rated range of 257 miles. Upon entering my parked car on June 24, I discovered that Tesla "capped" the battery such that each cell would only charge to approximately 4.09 volts, resulting in a rated range of 226 miles at a 100% SOC, or a rated range loss of 30-31 miles.
Four Tesla cars that were parked recently caught fire. After the fourth fire, Tesla issued an over the air (OTA) software update preventing the full charging (e.g., to 4.2 volts for each cell) of the battery pack, limited the amount of current that can be "pulled" from the battery pack at any one time, resulting in a loss of acceleration. Tesla stated the update was "out of an abundance of caution" after the occurrence of several non-crash fires. Tesla unilaterally took this action of issuing a "fire-safety update" without informing the car owners of the reason for the update, why said update should be installed and the effect on the car once the update was installed. In my case, the update was forced on my parked car via an OTA update on June 23 (or 24) without prior notification to me nor requesting my approval nor informing me of the consequences of installing the update (reduced range, power, etc.), Tesla said that they were releasing a fire-safety update, but officially no safety update was released. See, for example:
Tesla pushes battery software update after recent fires
https://jalopnik.com/tesla-is-updating-battery-software-after-a-model-s-catc-1834794877
Go ahead and charge to 100% forever. It isn't really 100%!
dhanson865
Well-Known Member
Still the wheels are in motion. We'll definately get an answer one way or another. Will it be gloom and doom, nothing to see here, or something in between?
I would like very much to know where is this figure of 2000 cars came from? No one would know that other than Tesla itself. Could this be a cover attempt, and the actual number is much greater?
You would have to ask @DJRas as I assume that number came from him, and/or his lawyer, when they filled out and filed that request.
faughtz
Model S P85DL
Replying to my post:
sent this to [email protected]:
Redondo Beach Supercharger
2 of the stalls are not functional.
3 of us (85s) are seeing single digit kW rates.
Cars are lining up.
When is this going to be repaired?
Regards,
Zane
it bounced- no longer a monitored email account
never mind that it is listed as a contact many places on their website
Estimated 1 hour wait on line.
Why dont you charge in Slidell, LA. I did the same trip.
DJRas
Member
We do not know where the 2,000 came from. It actually was not numbered in the petition. Ed specified 2012 to 2015 Model S and X
Did you try calling the number on the supercharger itself? I have done that at stations in very poor condition. With cords hanging over the charger because the clip to hang the plug is broken. One cord was laying in a water puddle on the ground. Gives potential customers a bad taste if they drive by and see that. It's as if tesla doesn't care. It was customer service that made tesla successful via word of mouth. I wonder what the opposite will do from the same group of people now that customer service has vaporized?
thesnooch
Member
Imagine, we pick a date, all affected owners march their cars with signs (pay back my kW, Tesla steals my mileage and performance, etc..) in front of Fremont factory and local sale galleries. Doing this will gain publicity, local news, and impact on prospective buyers, as well as unaware affected owners.
I have three models S (2014 S85, 2014 P85, 2015 P85D), all capped and chargegated. I’m in SoCal, and willing to protest in Fremont to make an impact.
I have three models S (2014 S85, 2014 P85, 2015 P85D), all capped and chargegated. I’m in SoCal, and willing to protest in Fremont to make an impact.
Similar threads
