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Why I returned my 2019 Tesla Model X?

Discussion in 'Model X' started by Kashif, Jul 9, 2019.

  1. Uncle Paul

    Uncle Paul Active Member

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    For many, that 4K sound would be totally inaudible. As people age they tend to loose some hearing, and the loss tends to be the worst right around 4K frequency.

    For people with a mild hearing loss, that sound you recorded would be a nothing burger.
     
    • Disagree x 1
  2. Grassright

    Grassright Member

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    That 4Khz noise sounds pretty obvious to me as well.. Is this noise common for all Raven MX? Anyone else?
     
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  3. Yinn

    Yinn Active Member

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    It’s a temporary fix, and while they’ll replace the first set, they’ve been fighting me on the second set. The promise of a new part has been for years now. My specific SC has dug in and is adamant about me leaving it perpetually in Always Low and shrugs when I tell them I need to tow or drive on gravel roads and need the clearance.
     
    • Informative x 1
  4. Grazant

    Grazant Member

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    I have a Raven Performance model and also have the whine at 72-75 mph. It is noticeable but not a deal breaker by any means. I do notice it linked the the kW load on the motor. Going 75 mph down a hill it is not there, or up a hill also not there. Flat road between 72- 75 it is there. Good to see others have heard and not a failing motor. Wonder if the M3 owners have heard since the front motor is just the rear M3 motor Tesla has used from the beginning.
     
  5. AWDtsla

    AWDtsla Active Member

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    Raven PSM motor cogs. If anything at all, the noise is very very audible 0-30 mph. However at 80mph is a big nothing. 22dB lower than cabin noise. That's ~160 times less power than the cabin noise. How is this a complaint?
     
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  6. TamiCrealo

    TamiCrealo Member

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    for some weird reason, I do not hear anything abnormal in your sample audio.
    I am on a long-wired earphone connected to an old computer, I do not know if all these connection had lost the pitched noise you menthioned.

    I have raven XP ludicrous, and I do hear some high noise while driving, but I am pretty sure these are normal eletric sounds.
     
  7. Steve m

    Steve m Member

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    A 4khz tone may be in the background of your origional recording but this tone file is obviously many many many dbs higher.

    Not an honest comparison.
     
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    • Disagree x 1
  8. nintendomas

    nintendomas Member

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    i hear the same whine in my raven. annoying on the highway. radio i guess covers it up but still sad tesla can't fix it. i would think dual motor model 3 would experience the same?
     
  9. hill

    hill Active Member

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    People have been successful when they arbitrate such things - like the inevitable yellow screen border. Once it becomes precedent at arbitration, Tesla becomes more amenable to doing the right thing, but not until then. The High Frequency pitch will probably take multiple people having to arbitrate as well, as Tesla seems to be by default/knee-jerk reaction, "oh pfft - that's normal" ..... right - until enough owners dog pile onto the issue - whether it's fit-&-finish, ghosting windshield, or whatever.
    .
     
  10. Uncle Paul

    Uncle Paul Active Member

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    On the other hand, Tesla promotes their cars as offering quiet operation...not silent.
     
  11. Kashif

    Kashif Member

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    Thank you all for great discussion!

    As some people here also confirmed that they have a similar issue, but my main purpose was to share my findings and make the potential buyer beware. It could be that my particular model had more than usual noise than other. Now it's up to Tesla if they want to take it seriously as they have lost a customer.
     
  12. jboy210

    jboy210 Supporting Member

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    #52 jboy210, Jul 10, 2019
    Last edited: Jul 10, 2019
    I definitely do not hear anything in the sample even with my studio headphones on. I also washed it through Audition and saw the spike, but it was barely appreciable to me.

    One of the "features" of getting older is you lose you ability to hear coil whine and other hi freq sounds. I hear people complaining about their MacBook Pros with SSDs (post 2013) making noise all the time, but I am blissfully immune to the noise.

    On the other hand I have Tinnitus so have some constant ringing in my ears 24/7. Another "joy" of getting older.

    I wonder if the tendency of X and S buyers to be older accounts for few complaints about this noise.
     
    • Funny x 1
  13. GotOne

    GotOne Member

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    @ Kashif, I am an old guy with some hearing loss. I could not hear the 4kHz spike in your driving recording. Of course I could hear the 4kHz when played on it's own. I wonder if it is caused by some resonance? Too late now, but it would have been interesting to see if/ how the "spike" changed as you varied your speed +/- from 60mph. Too bad that you felt so bothered by the "whine" to give up the most remarkable car on the planet... really!
     
  14. Saghost

    Saghost Well-Known Member

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    Kinda off topic for this thread, but I'll play. I went from a 6 seat X75D to a 7 seat Ludicrous Raven (two months ago it'd be labelled a P100DL.) Two sets of weight gain. And the consumption went down ~10%.

    My 2016 X was rated at 308 Wh/mile (that's where the projected range crossed the rated miles.) This new car is rated at 324 Wh/mile. But my lifetime average was 332 Wh/mile on the 2016 over 46k miles.

    I just finished a ~8k mile road trip with the Raven and it averaged 315 Wh/mile, even though it was mostly at 75 with some 80 mph sections (and more 70 mph and 65 than 80.) There's no way my 2016 would have approached that number on that drive - I'd expect it to be up over 350 Wh/mile somewhere.

    The new car can easily manage <300 Wh/mile on many 70 mph legs....
     
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  15. verygreen

    verygreen Curious member

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    coincidentally 332 is the rated mile for X 100D (I don't think 308 is a valid rated miles for any X model?) it was originally rated at 324 and then Tesla changed the number to 332 in the summer 2017 ;)

    Cannot comment on your low speed consumption, because I tend to drive on US interstates, and those are sort of much higher speed normally. ;)
     
  16. Saghost

    Saghost Well-Known Member

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    Not sure where you are getting numbers from, but 308 is where the rated and projected equalized on my 2016 X75 - 75s are more efficient than 90s/100s, seemingly by more than the weight difference would explain.

    Those speeds were quite consistently the highest ones that do not invite attention from local law enforcement, but as always YMMV...
     
  17. AWDtsla

    AWDtsla Active Member

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    I tried listening for this noise cruising at 70-90mph. I could not hear it. That may be because I have the HVAC on (auto), but I refuse to turn it off in this weather.

    So that's that.
     
  18. Watts_Up

    Watts_Up Member

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    So far I didn't noticed it, unless it was cover by the road noise.

    I did some sound recording and used Audacity to edit and check the waveforms but cannot find similar issue.

    I should run some FT on my audio recording as OP did.

    I wonder if the noise is coming only from the front drive, and if so how to know if the front drive is active or shutdown?

    I only noticed the front engine noise when make hard accelerations.
     
  19. jboy210

    jboy210 Supporting Member

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    FWIW, I do hear an subtle electric train or BART car whine in my X. But I assume that is normal for all electric motor driven vehicles. Or at least I have heard with every electric vehicle I have ridden in.
     
  20. Yinn

    Yinn Active Member

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    Ahh hearing loss. It’s a feature not a bug. Now, how do I sell that to my wife when she says I’m not listening?
     
    • Funny x 1

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