They are telling me they will mail the check withon four weeks of me surrendering the vehicle. I paid for the car cash in full.
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'22 MX Plaid buyback
- Thread starter mickaphely
- Start date
WilliamG
Hinge Fanatic
I’m in a very similar situation with 16+ visits on my 2022 X plaid. I’ve already told them to start the buyback process and they’re dragging their feet for weeks until I ask for updates to receive no progress. Do I still move forward and file a demand?
Can confirm Lynnwood is terrible.
Believe is good from my experience a few years back. Seattle location is the best location I’m told by many techs in WA because they get highest volume and in turn have the most experienced techs. However I still have mixed results because my vehicle is a lemon. Never tried the Renton location.
jecsun
Member
Did they approve the vehicle buyback and ask for your loan/title paperwork, or have they said they will look into it and not give updates?
When I first started the buyback process directly with the service center in Burbank, they scoffed. I wrote a buyback letter to Tesla and then called the customer service number to inform them—they put in a note to my service center again, and within a couple days another service center rep told me the vehicle buyback was approved. I gave them the requested paperwork last week, and followed up on the process today. They mentioned it has been submitted to HQ to run the numbers but it isn’t quick.
I’m thinking of sending a follow-up letter directly to arbitration (I’m in CA).
I’m not even there yet. The case was pending review and wasn’t even assigned for like 2 months. Contacting lawyers today to guide me through the buyback.
Since you are in WA, you don't need lawyers. The WA attorney general does arbitration on lemon law cases and it's free because there's a small fee on all car purchases for this.
File your arbitration request and inform Tesla. Tesla will immediately know you are serious.
Lemon Law | Washington State
Lemon Law Downloads (PDF) Lemon Law Brochure Lemon Law Cars, Trucks and Motorcycle Booklet (PDF) Lemon Law Motor Home Booklet (PDF) Motor Vehicle Arbitration Request Form (PDF) Motor Home Arbitration Request Form (PDF) RCW 19.118 – The Motor Vehicle Warranties Act, generally known as the...
www.atg.wa.gov
rpo
Member
Tesla told me they would buy the car back nearly two months ago but has done nothing since. I am now at 161 days since I originally requested a buy back. Tesla has reached out to me a grand total of zero times. Good luck to anyone trying to go through this process because Tesla makes it an absolute h*ll.
Like I said, stop asking Tesla. Fill out the WA arbitration request form. The literal attorney general's office in WA will get involved very quickly if they don't respond after that.
I can't imagine someone just sitting around for 161 days with a $100K purchase. OF COURSE TESLA WILL IGNORE YOU. It's in their best interest. Luckily we live in a state with great laws and support around this.
That being said, this only works if you actually meet the requirements for a buyback, which are conveniently listed. If you don't meet those, then same thing.... Why would you expect Tesla to respond to your request for a whole bunch of money from them that they don't owe you?
I mean, I literally took Tesla to court and they never responded. It took a court order to get them to pay up, but then they did right away once that existed.
I can't imagine someone just sitting around for 161 days with a $100K purchase. OF COURSE TESLA WILL IGNORE YOU. It's in their best interest. Luckily we live in a state with great laws and support around this.
That being said, this only works if you actually meet the requirements for a buyback, which are conveniently listed. If you don't meet those, then same thing.... Why would you expect Tesla to respond to your request for a whole bunch of money from them that they don't owe you?
I mean, I literally took Tesla to court and they never responded. It took a court order to get them to pay up, but then they did right away once that existed.
Have been reading these for a while trying to see if a Tesla was right for me. In the automotive world Tesla is a startup, and even though I embrace the startup culture, it is a vehicle that moves us around we are talking about. Risky stuff. But after many years in BMW M and AMG cars I wanted to move away from the gas station for a change and try something new. I do believe electric cars, or anything without gasoline, is the future.
So 3 months ago I sold my BMW (G80) M3 that I got after my BMW (F90) M5 (yeah M3 is not model 3) and decided to venture out to electrify our transportation.
Plan was that we will start with an MX that my wife will drive when parking assist will be available “again”. The back doors look pretty cool anyway. So we got an MX end of March.
Saying these because I wanted to chime in here about a positive experience and why everything can be based on your locality and/or other factors. This is without trying to discount anybody else’s experience, just to note that it can all be relevant.
We got the 2023 MX end of March with an issue that couldn’t be fixed after 3 times at service (car would become unresponsive while charging) and I suggested a buyback which was approved within days in May. I ordered a replacement MXP and I returned the previous car at the same time I picked up the new one within a month. The new I just picked up was amazingly clean and even waxed at the time of pickup - totally great experience.
Mine was a lease and I was credited everything paid which automatically transferred to the new lease. I have to say amazing job standing by your product to Tesla and especially the people at the local Knoxville, TN service center that have been several times more professional than most high end dealerships I have experienced.
And I have had my share of issues with other brands, that were definitely not handled this gracefully.
And yes, we ventured out to an MB EQS too for my wife. Why? Because it is a startup and the internal decision was “we don’t need parking sensors!” for better or worse…
So 3 months ago I sold my BMW (G80) M3 that I got after my BMW (F90) M5 (yeah M3 is not model 3) and decided to venture out to electrify our transportation.
Plan was that we will start with an MX that my wife will drive when parking assist will be available “again”. The back doors look pretty cool anyway. So we got an MX end of March.
Saying these because I wanted to chime in here about a positive experience and why everything can be based on your locality and/or other factors. This is without trying to discount anybody else’s experience, just to note that it can all be relevant.
We got the 2023 MX end of March with an issue that couldn’t be fixed after 3 times at service (car would become unresponsive while charging) and I suggested a buyback which was approved within days in May. I ordered a replacement MXP and I returned the previous car at the same time I picked up the new one within a month. The new I just picked up was amazingly clean and even waxed at the time of pickup - totally great experience.
Mine was a lease and I was credited everything paid which automatically transferred to the new lease. I have to say amazing job standing by your product to Tesla and especially the people at the local Knoxville, TN service center that have been several times more professional than most high end dealerships I have experienced.
And I have had my share of issues with other brands, that were definitely not handled this gracefully.
And yes, we ventured out to an MB EQS too for my wife. Why? Because it is a startup and the internal decision was “we don’t need parking sensors!” for better or worse…
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rpo
Member
Your buyback was approved in days? Mine is at 6 months and counting and Tesla won't even respond...and I have dozens of issues with the car. Ridiculous.
Lease or any kind of other financing method or fully paid would have made no difference, at least in my case. After the buyback was approved it seemed that nobody knew it was a lease and I was asked for normal payoff, payments made, registration etc. to calculate an offer.
It obviously makes a difference. They are more willing to return/buy back leases even though both are financed through a Bank. There are tons of stories of Tesla letting people out of leases or even trading leases, pretty easily, while their buyback program for lemons that are owned (or financed) is arduous to say the least.
I'm sure someone here in Banking can easily explain why the two are so different.
So...they give you or most no issues on returning, trading, or getting out of a lease, but there are numerous threads and posters saying they basically give them a cold shoulder about buybacks on purchased/financed vehicles.
How do you not see a difference? Have you read this thread?
Tesla didn't care at all about getting me out of a 3 year lease 6 months in and even refunded me the down payment and the last month of payments and allowed me to put that towards buying a car. There was 0 pushback. It took less than a week.
As I wrote in my original post:
"Saying these because I wanted to chime in here about a positive experience and why everything can be based on your locality and/or other factors. This is without trying to discount anybody else’s experience, just to note that it can all be relevant."
Lease was definitely not a factor in my case but locality could have been, such as service center and its management.
"Saying these because I wanted to chime in here about a positive experience and why everything can be based on your locality and/or other factors. This is without trying to discount anybody else’s experience, just to note that it can all be relevant."
Lease was definitely not a factor in my case but locality could have been, such as service center and its management.
But nationwide they appear to be forgiving of leases. Nationwide they seem to be shitty with buybacks.
Can you at least acknowledge that it's a potential factor. You've oddly written it off as it's the same thing, which it isn't.
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