karthikeya
Member
I was assigned 2023 VIN from Austin and my delivery day was yesterday. Everything was good except for the front doors. Door doesn't close properly unless you really slam it. Sales Advisor said that it is due to frameless window design. We were skeptical and asked him to show another vehicle to compare door closing. He showed us a model inside the showroom. Door closed by itself by just flicking a finger. So it was definitely not because of frameless design. Me and my wife discussed and decided to reject the delivery. The reason being that Sales advisor was not very positive that it can be fixed even if we raise a SR. He kept insisting that it is normal and raising SR trying to fix could worsen the issues. We were not comfortable with that and rejected it. So now the order is on HOLD until 12/5. Fingers crossed and waiting for the next VIN and hoping for the best.