Any advice on getting to the Go Faster tariffs? I'm currently on Go, and was told to email [email protected] however it's been a few days and I've yet to hear back.I'm switching to Go Faster as of midnight tonight, from Agile. Actually feels like a bit of a relief, if I'm honest.
Anticipating how bad Agile prices are going to be the following day at the moment hasn't been fun, particularly the last few days.
I’d just ring them, if I were you.
I emailed the same address, then again about a day later asking if there was any update. An hour or so after that second email I received the survey email and followup one confirming it.
If you're an existing customer you need to go to the product page of the tarrif you want to switch to. Sign in to your account then go to:Yes Agile ridiculous rates currently, notice you cant cant change to Go online, option doesn't appear when selecting Change Tariff, do have to contact them by email?
Thanks, just signed up 2 mins before Midnight, not obvious on the site, very helpfulIf you're an existing customer you need to go to the product page of the tarrif you want to switch to. Sign in to your account then go to:
Towards the bottom there's an option for existing customers to sign up.
Only takes a minute and then you should be moved over at midnight the next day.