HOW MANY SUPERCHARGER LOCATIONS ARE THERE NOW?
There are currently six Superchargers in operation today, all in California, with more under construction. Today, a Model S owner can travel from Lake Tahoe to San Diego, or Los Angeles to Las Vegas without lengthy stops or paying for electricity.
HOW WILL I KNOW WHEN ADDITIONAL SUPERCHARGERS COME ONLINE?
Supercharger locations will be listed on our website.
WHAT HAPPENS IF ALL THE SUPERCHARGERS AT A PARTICULAR LOCATION ARE OCCUPIED?
Depending on location, Supercharger stations will have either four or six charge bays. There is currently no way to know ahead of time which bays are open. But, it's a great idea and we are taking this feature into consideration.
CAN ROADSTERS SUPERCHARGE?
No, only Model S equipped with 60 kWh or 85 kWh batteries can use Superchargers.
CAN I CHARGE LONGER THAN A HALF HOUR AT A SUPERCHARGER?
Absolutely, there's no time limit when using a Supercharger. We describe a Supercharger's rate of charge as half a charge in about 30 minutes because people rarely pull up to a charging station with a fully drained battery. Usually, there's about a quarter of a charge remaining, and people charge up enough to get to their destination without waiting for a full charge.
WILL MY DELIVERY DATE CHANGE BASED ON MY CHOICE?
No. You can choose to add Supercharging to your order, decline the option, or upgrade to an 85 kWh battery without affecting your delivery date. You can also change to a 40 kWh battery. This will delay your delivery into 2013 when 40 kWh battery cars begin production.
HOW MUCH DOES SUPERCHARGING COST?
Supercharging is a pre-paid option with no pay-as-you-go cost. Once enabled, you can charge at any Supercharger location as often as you like at no cost.
IS SUPERCHARGING TRANSFERRABLE?
Yes. Supercharging is part of your Model S and can be transferred to the next owner.
CAN I DECIDE LATER, AFTER I TAKE DELIVERY?
No. Superchargers charge at a rate 4.5 times faster than our next fastest charging solution. All that power must be safely routed through your Model S using special cables that bypass onboard chargers, and must be extensively calibrated and tested during production. We cannot add Supercharging to your car after you take delivery.
I'M HESITANT TO PURCHASE SUPERCHARGING WITHOUT KNOWING THE EXACT LOCATION OF FUTURE SITES.
That's understandable. While there is no guarantee of specific Supercharger locations at this time outside of the six currently in operation in California, we do plan to enable well-travelled routes and cross-country coverage by 2015. Supercharger locations are selected by comparing popular highway destinations against concentrations of Reservation Holders, so there's an excellent chance that Superchargers are coming your way.
SUPERCHARGING HARDWARE AND SOFTWARE WAS INCLUDED IN MY PURCHASE AGREEMENT. DO I NEED TO ADD THIS OPTION?
You only need to add this option if you would like to have access to the Supercharger network. The current price to install, configure and test the hardware and software required to enable Supercharging is $2,000. Because we have included this hardware in your car at no additional cost, you only need to pay $1,000 to configure, enable and test the Supercharger components. This does not mean you have to enable this option. We planned the hardware into your car to give you a choice when pricing became available. Just because we've planned to install hardware in your car does not mean you have to order the option. Please use the buttons above to indicate whether you would like this option added to your Model S or would prefer to decline it.