Anyone eles had issues with spotify?
Oddly enough, one of the other people with a service appointment at Tesla Brisbane had similar complaints. Tesla rep blamed it on "issues with Spotify's servers" and said there was nothing they can do. Which is true enough, if Spotify really is having server issues.
Who is doing the repair for Tesla?
Drive Accident Solutions.
Very good experience with them so far. Much more organized/attentive/helpful than Tesla. Gave an initial estimate of 3 days for repairs based on what Tesla sent over, and then were quite up front about needing to have it for longer than that "due to the number of issues" that needed fixing, after seeing it in person.
Even gave me a free lunch* while I waited for my ride back home.
* Probably they'll just bill it to Tesla.
Did they offer you a courtesy car when you booked the repair?
Who? Tesla, or the repair place? Tesla never offered, and refused when I brought it up. Tried arguing, asking if I should just rent a car and bill them for it, etc., and they absolutely would not budge from "$75 Uber voucher, take it or leave it".
The repair place also didn't offer and said they didn't have one available when I asked, but I think they were caught off-guard. Apparently Tesla only sent my details to them this morning (!), and when they contacted me to book in the repairs I went straight to "hang on, I thought I booked in through the Tesla app weeks ago; I'm going to be in Brisbane today anyways so can't I just drop it off today, since that was the whole reason for going to Brisbane in the first place?", and they were fine with that. But no courtesy car from them. They said to ask Tesla.
Possible they may have been able to arrange a car had I not been dropping off my car on such short notice. And possible that I wouldn't have been dropping the car off on such short notice if Tesla had actually sent them my details a couple of weeks ago, like they claimed to have done in the SMS they sent me. But I've got overseas travel coming up and had already arranged time off work to drive the car in today like the Tesla app said I should do, so
at the whole disorganized mess.