Fursty Ferret
Member
Being delivered next week and not had the VIN or number plate yet.I’m picking up on the 30th and haven’t had a text or email with the vin yet.
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Being delivered next week and not had the VIN or number plate yet.I’m picking up on the 30th and haven’t had a text or email with the vin yet.
Ah I see!My “SA” is only the contact who showed me around the car on my test drive. I’ve pestered her since with questions and she’s been great.
VIN can be found on your lending agreement. Also if you download latest app, should be visible under Settings > Notifications > Vehicles (may be different for iOS)I’m due to pick up on the 30th September but no VIN as yet…. Is this normal? On on Tesla loan if that makes a difference
My SA literally ghosted me after I gave him my RN. Before I actually ordered, in our email conversations, he kept reminding me to give him the RN when I ordered so he could "keep me up to date" on the progress of my order. Tbh, I don't know if the text messages I've received (allocation, and delivery texts) are from him or automated.My “SA” is only the contact who showed me around the car on my test drive. I’ve pestered her since with questions and she’s been great.
You should receive reg at least 5 days before delivery date. I'd definitely, chase up on it if you don't receive by that timeframe.Being delivered next week and not had the VIN or number plate yet.
Basically, they're trying to push out as many vehicles as possible by end of Q3. So they'll just give the car to someone else because they know someone will take it due to the high demand.I’m new to Tesla, moving after years of BMW. I’m less than impressed with the online purchasing experience. The account tab and communication is ok, but delivery is my issue.
The first day they will allow collection is the 30th. If I can’t collect it before the “end of Sep” I lose my allocation and will have to wait until Nov……er sorry Elon but your dictating I can only collect that one day….not a great start.
It’s also the day after my 20ty Wedding Anniversary so it’s mucked up my plans.
Tesla, this is not the way to build new customer relationships.
You should have had this info through by now as you'll need to get insurance etc. in place. Defo give Tesla a chase. Call them on 01628450660 and select option 4.Being delivered next week and not had the VIN or number plate yet.
One thing to bear in mind is that you're dealing directly with the manufacturer, not a dealer. The customer experience is totally different as a result. It does take a little getting used to. I've been a bmw driver for 10 years and the customer service and experience delivered by the dealers has been great. There's always a little fanfare.I’m new to Tesla, moving after years of BMW. I’m less than impressed with the online purchasing experience. The account tab and communication is ok, but delivery is my issue.
The first day they will allow collection is the 30th. If I can’t collect it before the “end of Sep” I lose my allocation and will have to wait until Nov……er sorry Elon but your dictating I can only collect that one day….not a great start.
It’s also the day after my 20ty Wedding Anniversary so it’s mucked up my plans.
Tesla, this is not the way to build new customer relationships.
Just say you'll collect it on the 30th, pay for it, then don't turn up. They won't find a buyer in eight hours.The first day they will allow collection is the 30th. If I can’t collect it before the “end of Sep” I lose my allocation and will have to wait until Nov
They can refund the money and sell it to someone else.Just say you'll collect it on the 30th, pay for it, then don't turn up. They won't find a buyer in eight hours.
Even if they did, if you've paid for it you can just report it as stolen to the police.
I don’t think Dionysos Leader is visiting any time soon
Possibly but it'll still count as a Q4 sale at that point so why would they bother?They can refund the money and sell it to someone else.
I’ll be picking it up.Possibly but it'll still count as a Q4 sale at that point so why would they bother?
Have you checked in your Tesla account if you have received a VIN yet? They won't contact you about it but would give indication if you have a car assigned and if you are getting one this quarter or not. I would say to expect November but hope for September. There might even be someone who won't collect theirs that has same spec as you, then you might be offered it!Placed order 10 Aug for M3LR in red. Not heard anything yet. Should I now assume Nov?
When ordered was told mid to late Sept. When asking direct they say still allocating cars but would have thought they know by now??
Did you order it from existing stock? That's a nice and fast turnaround.Ordered a Model 3 Performance about 4 weeks ago, deposit paid, main invoice paid, collection on Friday.
Black, Black interior
Looking forward to it, as it'll be my first Tesla EV. Never even been in one. Just ordered it.
How is everyone doing who have collected cars this weekends?? Let’s see your photos!!