Ugh super bummed. EDD has been showing September for 5 days now so I went into the Woodland Hills showroom to ask an SA and he said delivery is showing 7/16-17. Ordered 5/1 and completed profile 5/10. Delivery had been consistently 6/25-30 and that was confirmed by an SA a month ago. Now delivery just pushed back 3 weeks like that. My only Summer vacation is planned for the week in July and it means reapplying for financing. This process has been ridiculous. Zero communication when buying a $55k car is crazy. Also SA told me today that the EDD on the account page is meaningless. Someone tell me this guy could be wrong haha.
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CA Waiting Room
- Thread starter Ubez
- Start date
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- California Model Y tesla
noah-ny-la
Member
Oh man, now I feel like I took your car! Yeah, I'm sure it will all work out and totally get every once of frustration. You know what, with my luck, this one will probably have the panel gaps the size of quarters and rattle like an instrument.Congrats man! Sorry, but I just had to vent because you mentioned Costa Mesa and thats my delivery center. Im sure it'll be fine, enjoy the car.
I feel your pain, but this is nothing compared to what it was like a couple years ago when the 3 was rolled out.
Doge_2_moon
Member
No man think only good thoughts. Sending good vibes your way. 
Pre-maturely or they gave your VIN to somebody else? Its annoying and frustrating that some of the SA seemed to not know anything about our orders. They keep giving generic, half-a***d answers.
Honestly speaking, SA and what shows on the page are both meaningless. They will give you an “estimate” other than what we see on our page. And when they don’t meet their “estimate” they’ll say there’s a delay and will give you us an update “soon”.
SDM44
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Sounds like what happened to my order back in March (which I still have on order from Feb). I was assigned a VIN, paid the ACH and was set for delivery. Then the VIN was removed and the delivery update on my account was removed, and the SC called me the day before saying the car is no longer available and that I have been put back into the queue. Nothing from any SA through all of this.
Currently my EDD is saying mid/late August, and remember this was from a March delivery on a Feb order, so I feel your pain.
Yeah that's kind of what I was thinking but he showed me his computer screen that looked like semi-official looking order sheet with columns and dates haha. Still hoping that info isn't accurate but I guess we'll see.
I’m in the same boat as you. Gonna wait a day or so before selling in case there is any issues with delivery tomorrow!
Mini23
Member
Oh wow it hurt to read this. I am so sorry.
I was just thinking that if I had paid the balanced owed already would I have gotten my car but clearly it doesn’t matter to Tesla whether one has paid for it or not. That is just horrible: Tesla needs to clean up their act.
I’m so close to going the BMW route - their service makes the ICE vehicle almost worth it. Compared to this ongoing heartburn
Mini23
Member
First he said prematurely - saying the email I got and all I was premature. Then halfway through my grilling/frustration he said it was matched elsewhere already and system error. Clearly they aren’t told consistent things - when I called him back after missing his call he had me on hold to speak to someone and was gone for a good 10 minutes
I didn’t want to put my frustration on the poor SC but poor guy got the brunt of it
I got the Vin yesterday and the blue button. I paid through ACH shortly after. Was told the delivery center would reach out to me to schedule the pick up. Also was told they are only doing self pick up, no home delivery. Wonder if I should stop by the DC, an hour away, to see what is going on. I hope the car which I paid for is still there and is a new car. Only for Tesla, would have walked away from this whole ordeal a long time ago if it were anyone else.
I just had the same experience today. Black/Black 20" ordered on 5/8, completed everything same day. Received VIN 222 on Sunday afternoon with a delivery for 7/30/21. I immediately setup insurance, paid ACH, signed my contract this morning and after logging in this afternoon my VIN is gone and my EDD is now September. Again I already paid insurance in anticipation of driving the vehicle tomorrow and now I don't even have a VIN.
I called a SA at Burbank who told me that there were unforeseen changes at the factory and that they were sincerely sorry for the mistake. I asked why I received a VIN. Again, received the same ambiguous answer. After a brief hold he told me that they were putting an emergency request on a car and that it should be made tonight (VIN tonight) with potential delivery late tomorrow night or later this week.
The reality is they likely made a mistake and gave my vehicle to someone else.
This has left a very unpleasant taste in my mouth at this point as this is beyond poor customer service.
I got mine delivered yesterday and it looked great. Took it for a ride, and someone scrapped against my back bumper within 20 minutes in a parking lot.
womp womp.... gonna have to send it in for repairs already!
I'm still keeping my old car around for a few more weeks. Accidents happen, there's no rush to sell your car, but there's always rentals later if you're ok with that.
Model Y - AWD 5 seater, Red, 20" Induction Wheels, no tow-hitch
Order date 4/26, Profile complete 5/1
Doge_2_moon
Member
At least we are all in this together. All of this madness just to push EOQ numbers?
Yes. I’ve seen at least a handful non performance Y who took deliveries. Haven’t seen June non-performance in California who took deliveries.
I really hope Tesla delivers some exceptional numbers for all these craziness we’ve been put through. I’m ok seeing my TSLA stock go up to compensate for this random date generator.
