BTW - off topic but something for you soon-to-be new Tesla owners (hopefully).
Just note that, if you are get soured on Tesla with this situation and are looking at other EVS - the legacy OEMs (perhaps except Nissan and GM with the Bolt) are truly very far behind.
We took delivery of an Id4 this last week (someone cancelled, got it early). Let me tell you up front: For a sub $38k car (after rebate), it's a pretty solidly built compact SUV with some of the benefits of an EV (smooth linear acceleration, quiet, sort of - weird noise maker they chose).
HOWEVER, four issues:
- The delivered it to us with a misaligned passenger door (which of course we didn't see until we got home, as we had to take delivery at dusk).
- Bugs. Lots of software bugs. While my Model 3 had bugs as well (some that came and went multiple times lol). This car has even weirder and more noticeable bugs. They clearly got to the point where they said "**** it, ship it"
- VW's app (Car Net) is absolute garbage. We've had the car a week and we have not been able to access any remote features once. Waiting on VW HQ tech support to review our case (expected 1-2 weeks). My tesla remote access never failed in the year I owned it. Also, the phone as a key only failed once, when I was at home...car needed a quick reboot and it never happened again.
- Charging infrastructure - Electrify America sucks balls, has bugs, and only half the chargers ever work. Also, even though VW owns EA, they dont even have their charging locations in their own navigation system. WTF. Tesla's navigation/route planning experience is WAY beyond VWs.
So, gentlemen, if you/your family are out there looking at other EVs - just know they all come with their quirks/bugs, but I feel like with this car we went back to the stone ages versus how seamless the Tesla experience was with tech/charging. So when you hear people say "Tesla is 5 years ahead"...that's probably pretty accurate, in both hardware AND software.
Don't get me wrong - ID4 is a nice car for the first one by VW in terms of looks, how it drives, how quiet the cabin is, etc. We expect that VW will address some of these things over the next 6-12 months, which is fine (as we will drive the tesla anyway
for a lot/much of the time). If they don't, we will sell it and get a Model Y for the SO.
I have no doubt the Model S won't be perfect on launch or ever, but as more and more companies go in to the depths of tech hell, I think Teslas are going to shine a bit brighter for years to come.