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Tesla Model 3 Down: Won't Power Up, and is Inaccessible

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"The first responder loop is a low voltage harness. Cutting the first responder loop shuts down the high voltage system outside of the high voltage battery..."

tl;dr: Why didn't they place the low-voltage first responder loop behind the tow eye cover? Legacy or regulation reasons?
This doesn't seem like a good idea. Even a fender bender might sever that link.
 
I got hit with this issue recently which happened shortly after a software update. My VIN is in the low 6000s.

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Vehicle support said it was a 12V battery issue but was perplexed at all the error messages from my car. He had never seen anything like it before. It was Sunday afternoon and apparently, no one in diagnostics was working at that time either. As we were talking, the car went offline so he had me open the door to see if the car would come back online. That turned out to be a bad idea since the window normally drops a little when opening the door and now I had a door with the window fully up that I couldn't close without damaging the chrome trim and window.

For the next hour, I tried opening the tow eye cover. The manual said to push firmly on the upper right corner until it pops open and I've seen a video of someone doing it one handed on youtube but mine wouldn't budge. If I pushed any harder, I'm certain I would've bent or snapped it in half. I ended up using a plastic pry tool on the bottom left of the cover to get it open. I'd advise everyone to have their delivery specialist demonstrate it for you when you pick up your car to make sure yours isn't like mine.

Once the cover was open, I got the frunk to open by applying 12V using a jump starter to the terminal wires inside the tow eye cavity, then removed the plastic cover and another plastic piece to get access to the 12V battery. After connecting the starter to the battery, I was able to lower the window and close the door.

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I hooked up a trickle charger (12V 6A) overnight and got it to 25% when I checked on it in the morning. There were some new error messages: Airbag needs service; Parking brake needs service. They couldn't get a mobile tech out in a timely manner so we decided it'd be best to get it towed to the service center so I could get a loaner for the time being as the car was inoperable.

When the tow truck arrived, we tried putting it into transport mode but the car wouldn't let us (button was greyed out) so the tow truck driver put skates on the rear wheels and pulled the car onto the truck from the back.
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"The first responder loop is a low voltage harness. Cutting the first responder loop shuts down the high voltage system outside of the high voltage battery..."

tl;dr: Why didn't they place the low-voltage first responder loop behind the tow eye cover? Legacy or regulation reasons?

Probably a little too accessible. The other methods require tools a first responder would have or the owner could unlock to access. Also, bumpers can get damaged in minor accidents. They probably don’t want high voltage in the first thing the car hits.

In the event of an accident where airbags deploy, a pyro detonates and takes out the high voltage.
 
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This cable is thick. You don't want to run it far away for fun. Anything before that loop will still be energized so you want a cut as close to the source as possible.

This is the safety loop than allows the contactors to turn on, not the HV itself.

Why didn't they place the low-voltage first responder loop behind the tow eye cover? Legacy or regulation reasons
Guessing practicality, if the hood can open, they do it there, if the car is so mangled that won't work they'll cut the rear quarter panel loop with an axe or saw.
Getting on the ground to mess with the tow hook cover and try to fish out wires to cut while next to a vehicle you are worried about HV on, is not going to be popular.
 
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Hi all,

I am posting this here because my Model 3 has a blank screen that is no longer responsive and only the main automobile features are in working order, such as the doors, windows and engine, but nothing else. My phone no longer connects, the USB ports don’t work, ac is out, etc. I’ve tried to reboot the system by holding the two buttons on the steering wheel, but I get no response, even with the brake depressed. This occurred after I went to get the car washed. I am hoping that someone on this thread has any experience with such a problem and can offer advice. I was originally thinking of disconnecting and reconnecting the 12v as a hard reset but I’ve read on this forum that practice is frowned upon. I drove home and connected the charger which still works, so I’m not trying to trubleshoot this issue myself. I’m trying to avoid having Tesla service it if possible. Just don’t have the time for this right now so any ideas will be appreciated.
I hope you didn't wash it like this:
 
I can't understand why people are so picky and quick to correct someone on such a minor issue

You perhaps don't have the early history of Tesla - or the history of the FUD machine that makes and exaggerates all these stories. Early on when Tesla released Model S, the anti-EV brigade was throwing so much of fit over one Roadster which was indeed bricked when the owner left the car uncharged for over a month. Model S is a much improved design, and we haven't heard of a bricked battery in the S or X. Seeking Alpha and other outlets were churning out stories on every failure to charge, as a failed battery that needs full replacement - cost of over $20k

In this context a bricked battery is one where the battery can no longer take in any charge, and no longer can be repaired, and a replacement of the whole battery is the only solution.

So in this case the 12V battery was indeed bricked, but not the traction battery. Which if it happens will be a huge deal.
 
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Possibly water ingress (windshield?) and module damage (firewall).
Or blown fuse (I know Tesla said they don't have fuses but they must have main fuses (big black ones somewhere, like near the 12V battery). Check the fuses (check voltage exiting from every red cable).
If it's not fuse, you can try disconnecting 12V for a minute, but it will likely not work.
And next step is a call service. Either ranger or service center.
I brought it into the SC yesterday and it appears that if you let enough liquid roll down the interior of the windshield, it eventually drips down the side of the dash where some modules are located and shorts it or something. The problem is still being diagnosed, but that’s their initial prognosis.
 
Very interested to hear what comes of this. The 12V battery issue is no mystery at this point, but all those error messages are new.
The car is still at the service center. Here's the latest text I received from them today:

"The diagnosis has determined that your Model 3 requires parts replacement. We have ordered the necessary parts and will update you again once we have an estimated time of arrival."

For the time being, they gave me a P85D to drive but to be honest, I actually enjoy driving the 3 more. You can see more of the road with the minimalist front.
 
In terms of electric vehicles, saying your car is 'bricked' means that the main battery (not the 12V) is dead and non-recoverable. Can't be charged again. You're buying a new battery for your car.

Your car wasn't bricked :). And be glad for that!
"Bricked" is a slang term, and, as such, I don't agree that it could have a definition that narrow, regardless of how many forum threads might have used it that way. As Inigo Montoya would quip, "I don't think that word means what you think it means."
 
"Bricked" is a slang term, and, as such, I don't agree that it could have a definition that narrow, regardless of how many forum threads might have used it that way. As Inigo Montoya would quip, "I don't think that word means what you think it means."
I think there's been enough discussion in this thread to demonstrate the meaning is well-defined in the electric vehicle market & not just some forum thing.

Moving on.
 
Hi all,

Tesla finally got back to me and it appears that they have to change out the screen and whatever the module it’s connected to. Unfortunately they have no idea when that will happen. I think it’s a crazy that some water on the dash would cause so much damage to the whole system. I’m sure Tesla will have to deal with this pronto because washing your windshield or putting tint on it should not lead to a complete system failure of the Model 3. I’m going to have to keep research if others have had this happen to them. I’m so pissed.
 
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