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Tesla Model 3 in Australia
- Thread starter Electric_Blue
- Start date
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- Tags
- Australia Model 3 New Zealand
It’s not that bad. It’s not bad at all. If you want an electric car go for it. I’ve done a fair bit of complaining on here, I also drive the most awesome car ever. Go search my username on the VW Golf, WRX and Merc AMG forums and you’ll find me complaining about them too. And none of them come close to a Tesla.
Adding my experience to the positive ones. Once a car was allocated to me everything happened promptly, the communication was great. The car was immaculate on pick up with no defects, charged to 75%. Sure the handover was short, but I could have taken longer, I just wanted to start driving! Of course, the car is beyond amazing. The only difficulty is the amount of time I now spend answering questions about the car - so many people are really interested!
My collection experience was positive, though there were some minor defects recorded by the helpful staff.
I found some more since which made me a little unhappy.
Currently, the service is terrible, no communication or weeks later and not much help.
Ordering accessories is terrible, no visibility of progress.
I'm delayed getting ceramic since I need to wait a month for the service appointment (booked in app, no idea if it'll be successful). No idea if they were going to arrange something if I didn't book this spot.
I just emailed Sydney delivery some notes on my experience so far, hopefully it's constructive. They had finally replied to an email I sent on 24 September asking about getting FSD (which I sorted via phone on 26 September but they didn't even know that).
The car is amazing though, I love it.
I found some more since which made me a little unhappy.
Currently, the service is terrible, no communication or weeks later and not much help.
Ordering accessories is terrible, no visibility of progress.
I'm delayed getting ceramic since I need to wait a month for the service appointment (booked in app, no idea if it'll be successful). No idea if they were going to arrange something if I didn't book this spot.
I just emailed Sydney delivery some notes on my experience so far, hopefully it's constructive. They had finally replied to an email I sent on 24 September asking about getting FSD (which I sorted via phone on 26 September but they didn't even know that).
The car is amazing though, I love it.
Count us in too as happy customers. We had phone calls from Sydney Delivery and an answer to an email. We were also contacted by Carways Canberra to ask if we would like to pick our car up there. We went in the next day to pick it up and it had been cleaned before we went in. We had about an hour with Carways staff who introduced us to the car and fitted plates for us. We couldn’t find any paint defects or misaligned panels, but the car had only 20% charge. The Carways staff apologised that they don’t have charging facilities. After picking up our car we had a call from Sydney delivery again to check all was well and we did ring back later with a question. Since then we’ve had 2 emails each with a request to complete a survey. The first one was about delivery and the second about home charging. We feel we’ve had a great experience with buying our Tesla. The car itself blows our minds. It is such a thrill to drive and we learn something new about it nearly every day. We’re so excited about powering our car from our solar panels and battery and not having to ever buy petrol again and our model 3 made that possible.
Mine was fairly normal during Q1 rush for an S. Roughly on par with what you’d get with a German premium car. Service however is another thing altogether. Missing my Lexus
I should have said missing the service from Lexus dealership. Otherwise car is so awesome, there is no going back to petrol.
Fantastic news!
I've got the same spec, ordered 2-Sep with no res. with FSD. in Melbourne. So I should hope I could be on the same week, if not Nov
Oh well...!
Finally a VIN is allocated. 4881XX - wonder which shipment this was in. Now staring at the phone waiting for THE call
I suggest you all take an inspection light with you - my car was covered in scratches (didn’t even need the light)
All 3 of us picking up new cars (last week) required post handover paint correction
All 3 of us picking up new cars (last week) required post handover paint correction
I called Tesla service today, finally convinced myself to purchase FSD.
Amazingly, my call went through (it typically hangs up after a while that they are too busy). They took my credit card over the phone, and told me it would be active within 2 days.
1 hour later, when I picked up my car again, summon was showing in the settings. So pretty please.
Pretty cool, it really doesn't serve much purpose for now. Parallel self-parking is pretty useless, 90% of the time the P doesn't show. Perpendicular driving however is 100% success rate, and park perfectly centered between the two other cars.
And Tesla found me a new charger yesterday, so that was also a pleasant surprise.
Amazingly, my call went through (it typically hangs up after a while that they are too busy). They took my credit card over the phone, and told me it would be active within 2 days.
1 hour later, when I picked up my car again, summon was showing in the settings. So pretty please.
Pretty cool, it really doesn't serve much purpose for now. Parallel self-parking is pretty useless, 90% of the time the P doesn't show. Perpendicular driving however is 100% success rate, and park perfectly centered between the two other cars.
And Tesla found me a new charger yesterday, so that was also a pleasant surprise.
Personally, I got it done by the detailer who did my PPF and paint protection (Liquid-R in Balwin, highly recommended). He quoted me $350 to buf every single scratch and swirls.
There were two he couldn't remove (on the boot), but it told me I wouldn't see them outdoor was only showing due to their special room lighting. And indeed, once I was out of his garage, I couldn't see a thing.
I will get my rear bumper resprayed however, as there's a scratch that went deep in the plastic there. Tesla has given me a list of panel beater. I just need to show there, won't cost me a cent they said, they have an account with each of them.
How expensive is basic logistics software that tracks cars and then provides updates to customers?
And then hiring a local communications team is not that expensive either.
Tesla isn’t profitable but they have money to run the company properly.
Are they at least giving you a loan car?
I am not defending Tesla at all, I think they should have done better.
Yeah you have to contact a body panel shop from their list of preferred repairers
At Tesla’s expense
Some is paint correction, some is respray, some is dents.
I actually require a second round of work, as the paint correction showed up the, minor, dents.
I got my car on Tuesday and it had no faults.
The Key-Fob I picked up in the USA (not proximity) works fine and I somehow ended up with 2 sets of Genuine Tesla Wheel Cap Kits (mix-up). They are really nice but I need to sell one if anyone is interested - DM me. The Tesla box is still sealed and I just want what I paid (I even bought them in a State with no Sales Tax!)
The Key-Fob I picked up in the USA (not proximity) works fine and I somehow ended up with 2 sets of Genuine Tesla Wheel Cap Kits (mix-up). They are really nice but I need to sell one if anyone is interested - DM me. The Tesla box is still sealed and I just want what I paid (I even bought them in a State with no Sales Tax!)
I can say with 99% confidence that you must not have looked very closely
I can't imagine a car without paint dust or scratches or swirls. Every single M3 I looked at so far had them (there were 4 in the richmond service centre on Monday I looked at).
While I was there, I also noticed a dent in the metal rim around the windows. Tesla person took a photo and mentioned on how it's been very frequent for those to be damaged. She ordered a new one.
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