rjcampeau
Member
I bought my 2013 Model S CPO in August 2017 with 30,000km with the understanding it came with the 4yr/80,000km warranty, so I should be good until 2021 or 110,000km. But when I recently brought it in for warranty service they told me the warranty expires in August and it only came with 2 years.. I have no warranty info in my online account, but the sales agreement says "limited new car warranty".
My understanding is the shortened 2yr warranty for older or high mileage cars did not exist until early 2018. Can anyone help confirm this?
The service center just referred me to the warranty section on the Tesla website which has changed since I bought in 2017, so they aren't much help. I even showed them the archived page from 2017 that makes no mention of the 2 year, but that didn't make any difference.
My understanding is the shortened 2yr warranty for older or high mileage cars did not exist until early 2018. Can anyone help confirm this?
The service center just referred me to the warranty section on the Tesla website which has changed since I bought in 2017, so they aren't much help. I even showed them the archived page from 2017 that makes no mention of the 2 year, but that didn't make any difference.