So I asked again today and even mentioned other forum members got a positive response, but I was told that no, I cannot get the service history of my car prior to my ownership. I was told this is to protect the prior customer's information. Asking them to manually print them out, mark out the customer info, and photocopy that (so I couldn't read through the marker) and that was rejected as well. Compared to MB or Toyota, Tesla doesn't have a way to print a history without it also included the customer info on the front page. Until such time that changes, they won't budge for me.