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V9 39.7 - Dashcam not working

Knightshade

Well-Known Member
Jul 31, 2017
13,673
23,268
NC
I tried using a ext4 partition for the cam, but the system doesn't recognize it. An ext4 format would be less prone to corruption, but the teslas software doesn't seem to be able to read it.

it doesn't read anything but FAT32. Same for music.

The Car From The Future can't handle any file system invented in the last 20 years it seems.
 

Knightshade

Well-Known Member
Jul 31, 2017
13,673
23,268
NC
What drives make and model along with capacity seem to work?

Also has anyone found a way to "safe eject " the drives ? Hot unplug can cause corruption.

Or is the only way to hit "power off " on the center console when parked to eject drive?

mine corrupted without ejecting it at all. I believe many others have as well.

So it seems it's not shutting it down cleanly when going to sleep either even if you leave the drive plugged in.

Possibly it's not even doing file handling correctly while running from a few reports folks have posted (where it'd run for 30 minutes then corrupt and go to the gray x without doing anything but driving)
 

insaneoctane

Active Member
Apr 6, 2016
3,819
9,471
Southern California
I think mine corrupted today even though I was trying to manually pause it when leaving the car. It's pretty broken IMO. More people that report it the sooner it gets fixed.

My workaround is to keep 2 drives now. Once once dies, I'll replace it and reformat the bad one. Hopefully I'll have a recording one in the event I need it....
 

RBowen

Member
Jun 14, 2016
109
308
San Diego
I think mine corrupted today even though I was trying to manually pause it when leaving the car. It's pretty broken IMO. More people that report it the sooner it gets fixed.

My workaround is to keep 2 drives now. Once once dies, I'll replace it and reformat the bad one. Hopefully I'll have a recording one in the event I need it....

Mine seems to generate a corrupt file when the car goes to sleep. The first image shows the how the drive contents look on a Mac. The second image shows the files inside the TeslaCam folder. The last file in this list won't open. This occurred when I parked at work.

TeslaCam.jpeg


TeslaCam file list.jpeg

My work around will be swapping usb drives. Anyone have a better idea?
 
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I think mine corrupted today even though I was trying to manually pause it when leaving the car. It's pretty broken IMO. More people that report it the sooner it gets fixed.

My workaround is to keep 2 drives now. Once once dies, I'll replace it and reformat the bad one. Hopefully I'll have a recording one in the event I need it....
I think we need to pause recording 1 minute or more before getting out of the car. I think this is needed to allow time for the system to flush the last write data to the USB drive. This has been working for me flawlessly so far. Of course this should be fixed by Tesla though!
 

Brenzo

Member
Aug 8, 2018
149
111
Chicago, IL
Reset touchscreen and also tried removing and inserting, no such luck - still grey ‘X’ icon.

Originally formatted via MacOS, only have TeslaCam folder. 16GB USB 2.0 drive so perhaps the read/write speed has something to do with it? It appeared to be recording yesterday, only noticed the X this morning on drive in.
 

jjcyr

Member
Aug 15, 2018
24
13
Florida
I’ve had 39.7 since Friday morning. I haven’t had any issue with a corrupted USB drive. One thing: I formatted my drive with MacOS. Anyone else who formatted theirs on a Mac having issues?

I formatted mine with MacOS, per the instructions (MSDOS FAT, TeslaCam folder), seemed to work fine right after the V9 39.7 install. Noticed the grey X this morning, removed the drive and plugged it into a Windows 10 machine. Drive comes up with volume name of EFI and capacity of 196 MB; this is a 32 GB drive. I'll check it on my Mac at home tonight. The drive hasn't been anywhere else except in the car so the car somehow reformatted the drive. Sounds implausible but I have not other explanation.
 

rdlink

Member
Jul 12, 2018
509
514
Colorado
I formatted mine with MacOS, per the instructions (MSDOS FAT, TeslaCam folder), seemed to work fine right after the V9 39.7 install. Noticed the grey X this morning, removed the drive and plugged it into a Windows 10 machine. Drive comes up with volume name of EFI and capacity of 196 MB; this is a 32 GB drive. I'll check it on my Mac at home tonight. The drive hasn't been anywhere else except in the car so the car somehow reformatted the drive. Sounds implausible but I have not other explanation.

My first extended drive yesterday, and I ended up with the grey x. I unplugged the drive and plugged it back in. No joy. Took it into the house and formatted it again. Plugged it back into the car and got the record button. We'll see what happens next. If it goes grey again I will submit a bug report.
 

chronopc

Active Member
Jul 8, 2017
2,873
2,800
California
Mine seems to generate a corrupt file when the car goes to sleep. The first image shows the how the drive contents look on a Mac. The second image shows the files inside the TeslaCam folder. The last file in this list won't open. This occurred when I parked at work.

View attachment 344270

View attachment 344272
My work around will be swapping usb drives. Anyone have a better idea?
I'm getting that same problem. I'm going to try to format the usb drive again and pause the recording before I leave the car to see if I get better luck.
 

Brian's ReX

Member
Jun 26, 2018
281
350
Seattle
Am I the only one that doesn't even get the camera icon now? Aside from the first day, in which it worked perfectly, there is simply no icon upon which the 'grey x' has to appear. I would rather at least get the 'grey x', as it would tell me that my car is actually reading the drive.

I have tried reformatting it a couple times, and still no camera icon. Again, I know the formatting works, as I had flawless recording originally.

Side note: I noted that the camera icon is small (stating the obvious, I know)... and my finger (when pushing to pause, etc.) completely hides the icon, so I don't actually know what's going on until I remove my finger. I wish that there was a small 'side bar' when the icon is pushed so we can see what's happening. Just my opinion.
 
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Side note: I noted that the camera icon is small (stating the obvious, I know)... and my finger (when pushing to pause, etc.) completely hides the icon, so I don't actually know what's going on until I remove my finger. I wish that there was a small 'side bar' when the icon is pushed so we can see what's happening. Just my opinion.

If you just click it to save recordings, it will show some small animation of it saving the clip when you let go.

If you hold your finger on it for a while to stop recording it kind of flashes once you've held long enough to indicate it registered the long press (I can see it, I guess it depends how much of it you're blocking with your finger).

But mine just shows X so often I've given up on it for now. Tired of reformatting all the time.
 

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