lavaplanetsun
Member
I had a VIN assigned (210xxx) and then it disappeared in my account two days later. My SA is totally worthless so I called into my local service center. They said it was peculiar and asked for some time to investigate.
About 50 minutes later they returned my call saying that I had gotten my VIN before my "Schedule your Delivery!" text and that it should be the other way around. As you would expect, if you have a VIN but have no idea when the car is arriving, it's kind of impossible to tell your insurance company when you should start the policy.
As it's the end of the quarter and they're trying hard to reach their goals, it seems they're prematurely assigning VINs in order to try and get things moving faster.
If you've gotten a VIN only to have it removed, it was likely a mistake and you may or may not receive the same VIN again. Ultimately it shouldn't be affecting your delivery date any. Being assigned a VIN doesn't necessarily mean the car is built and waiting for you, it may not have even been started yet if you've received a VIN prior to a "Schedule your delivery" text.
Refreshing your page doesn't really seem to be the way to go here. I'd still check on the page to keep up to date with estimates etc. but the "true' big blue button is that delivery text (according to my local service center.)
About 50 minutes later they returned my call saying that I had gotten my VIN before my "Schedule your Delivery!" text and that it should be the other way around. As you would expect, if you have a VIN but have no idea when the car is arriving, it's kind of impossible to tell your insurance company when you should start the policy.
As it's the end of the quarter and they're trying hard to reach their goals, it seems they're prematurely assigning VINs in order to try and get things moving faster.
If you've gotten a VIN only to have it removed, it was likely a mistake and you may or may not receive the same VIN again. Ultimately it shouldn't be affecting your delivery date any. Being assigned a VIN doesn't necessarily mean the car is built and waiting for you, it may not have even been started yet if you've received a VIN prior to a "Schedule your delivery" text.
Refreshing your page doesn't really seem to be the way to go here. I'd still check on the page to keep up to date with estimates etc. but the "true' big blue button is that delivery text (according to my local service center.)