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CA Waiting Room
- Thread starter Ubez
- Start date
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- California Model Y tesla
quincyskylar41
Member
Just got called Burlingame Tesla and spoke with a Different SA. He looked up my RN and told me they haven't even built my car yet and that since I ordered mine in April I should be expecting delivery in 1-2 weeks. 
Congrats! Are you within the 15-20 miles they home deliver to? I was hoping they would expand beyond that so I can get home delivery instead of having to go out to Burbank.
Your point is valid. What’s bothersome is lying to a customer — don’t say you don’t have something when you do, be forth right and say here’s an estimated build date and advise to check in a a few days leading up to to get a status update. Of course no one wants a daily email that’s excessive.
What causes horrible customer experiences is exactly this. The lack of honest clarity across an entire team of sales people in every state.
Sorry to rant but none of us want to play this crapshoot game.
fender4645
Member
That's not surprising. Bay Area cars can be built one day and delivered the next. Hence the reason why we're the last to get them (for the most part).Just got called Burlingame Tesla and spoke with a Different SA. He looked up my RN and told me they haven't even built my car yet and that since I ordered mine in April I should be expecting delivery in 1-2 weeks.
Ordered 5/25 and completed profile 5/26. My SA hooked me up with a demo car on 6/3. Didnt know it takes 9 days to get from Sunnyvale to SD. Im guessing the car is hitching a ride with the new MY's heading to SD.
Mini23
Member
That’s what another SA told me today about my car “- oh, we don’t even have a car assigned or built yet” and expect most likely by the end of this month, in another words in 1-2 weeks… Very very frustrating experience and dishonesty and web of EDDs is just making me vertiginousJust got called Burlingame Tesla and spoke with a Different SA. He looked up my RN and told me they haven't even built my car yet and that since I ordered mine in April I should be expecting delivery in 1-2 weeks.
You are not wrong but it is what it is. Until they get a real sales force with a real sales leader that guides them what they can and can not say this will always be the case. That is hard for me to say as I despise pretty much every sales person in existence. It is not just Tesla. Unfortunately a lot of businesses operate like this. I won't say that Tesla does not care because I do not think that is the case I think they just don't care about how they sell the cars because they sell themselves. It is unfortunate that it is this way but I doubt it will change anytime soon.
Mr. 4sch
Member
hopefully that truck missed the 5/405 split since I see my White one on that truck! Need them to go to Burbank lol
Mini23
Member
quincyskylar41
Member
It Sucks Donky Balls that the EDD dates don’t even matter!! Why even list that info. Just leave it blank and wait till you get the BIG BLUE BUTTON!That’s what another SA told me today about my car “- oh, we don’t even have a car assigned or built yet” and expect most likely by the end of this month, in another words in 1-2 weeks… Very very frustrating experience and dishonesty and web of EDDs is just making me vertiginous
Still here. Also ordered 4/9. Got a VIN last week then it disappeared. Still waiting ...
MGsurf
Member
MGsurf
Member
Right? Omg... this is killing me!It Sucks Donky Balls that the EDD dates don’t even matter!! Why even list that info. Just leave it blank and wait till you get the BIG BLUE BUTTON!
same, same! When did you order yours? We ordered 4/13 and waiting patiently in SB!Naw they are headed up to Santa Barbara to drop off my MYP
Emmadiane
Member
Me too! Now I have a bet with myself on if I’ll get the blue button again, since I already accepted it once.
…really, anything to keep things interesting
